IL
Specialist Extractor
ICONMA, LLC
🇺🇸 United States
On-site
Staff / Principal
4 weeks ago
$20 / hour
- Microsoft Office Applications
- 10-key
4 weeks ago
Not enough detail in this posting to match
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Responsibilities:
- Under direct supervision, the Specialist is primarily focused on execution of basic processing work following defined procedures.
- The Specialist is also responsible for routine operational and/or administrative work and escalates any issues.
- This role covers a combination of staff within the areas of credit cards, retail banking, small business banking, consumer lending, mortgage banking, collections, recovery, origination, or auto finance and cover a broad range of responsibilities and duties
- Administers defined procedures, analyses, tasks and report preparation while receiving explicit instructions for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process
- May assist in reviewing or ensuring proper documentation or procedures are used for basic activities
- Performs basic routine tasks assigned by manager.
- May provide service in relation routine billing inquiries, service requests, suggestions and complaints from customers
- Completes work by following clear defined procedures
- Other duties as assigned
Requirements:
- 0-1 years of experience with working knowledge of the business or general office skills High School Diploma or equivalent work experience required. College degree preferred
- Works well with others in a fully developed team environment
- Open minded and adaptable to new ideas in a changing environment
- Exceptional attention to detail.
- Ability to work under pressure and meet deadlines
- Proficient in Microsoft Office applications
- Proficient in 10-Key, able to perform with a high degree of speed and accuracy.
- Proven ability to handle monetary/ processing functions independently
- Proven ability to handle high transaction volumes accurately and meet production goals
- Proven effective verbal/written communication and interpersonal skills
- Good judgment knowing when to escalate issues
- Ability to identify, assess and escalate concerns appropriately
- Comfortable navigating multiple computer systems and applications
- Basic knowledge of banking policies, procedures, government regulations
- Ability to perform simple scheduled and non-scheduled maintenance functions
- Excellent customer service skills
- LOB Specific Skills:
- Open mail and extract paper invoices/checks (Applicants will be tested to determine extraction skills)
- Properly sort non-payment documents for processing
- Accurately batch work and communicate issues to Workflow Coordinator or Supervisor
- Cross training in other functional areas is required to maintain coverage in critical department   functions, e.g., mail sort, keying, reassociation, and data entry.
- Other duties as assigned.
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Specialist Extractor · ICONMA, LLC