Murex DevOps Engineer

Murex DevOps Engineer

Contract- 1 year (renewable)  |  Mexico City  |  Hybrid (3–4 Days Onsite)

As a DevOps Engineer, you will be responsible for designing, building, and operating automated platforms that enable reliable, secure, and scalable delivery of the MX platform across SaaS, cloud, and on-premises environments. 

You will play a key role in CI/CD implementation, infrastructure automation, environment management, and production reliability, working closely with development, QA, and client-facing teams.  

Key Responsibilities 

1. CI/CD & Release Engineering 

• Design, implement, and maintain CI/CD pipelines to support continuous integration, testing, and deployment across multiple environments 

• Ensure pipeline stability, performance, and reliability, minimizing build failures and delays 

• Implement automated build, packaging, and deployment processes 

• Enforce version control best practices (branching strategies, tagging, artifact management) 

• Support release cycles, including validation, smoke testing, and rollback strategies 

2. Automation 

• Plan & Code Templates stored in Git repositories alongside application code, allowing template updates to be version-controlled, code-reviewed, and tracked 

• Automate environment provisioning, configuration, and upgrades 

• Build reusable automation components to improve scalability and consistency 

• Reduce manual operations through process automation and scripting 

3. Environment & Platform Management 

• Deploy and manage MX environments across development, testing, and production stages 

• Handle environment lifecycle:  

• Provisioning 

• Configuration 

• Upgrades & patching 

• Decommissioning 

• Ensure environments are standardized, reproducible, and compliant 

• Support multi-client and multi-environment setups in SaaS or hybrid models 

5. Monitoring, Observability & Reliability (SRE mindset) 

• Implement and maintain:  

• Monitoring 

• Logging 

• Alerting 

• Ensure end-to-end observability of platforms and pipelines 

• Perform root cause analysis (RCA) on incidents 

• Contribute to improving system reliability, SLAs, and operational KPIs 

7. Data & Environment Operations 

• Manage environment data lifecycle:  

• Data provisioning 

• Data masking for non-prod environments 

• Data sampling and reduction 

• Support database operations:  

• Migration 

• Sanitization 

• Reconciliation 

• Ensure compliance with security and data governance requirements 

8. Incident & Support Management 

• Act as a technical escalation point for environment and platform incidents 

• Troubleshoot complex issues across infrastructure, pipelines, and environments 

• Coordinate with support and product teams for resolution 

• Ensure proper documentation and knowledge sharing 

9. Collaboration & Delivery Enablement 

• Collaborate with:  

• Development teams (integration into CI/CD pipelines) 

• QA teams (test automation and environment consistency) 

• Product teams (release readiness and constraints) 

• Client teams (technical coordination and delivery) 

• Contribute to smooth delivery across project lifecycle 

10. Continuous Improvement & Best Practices 

• Promote DevOps principles:  

• Automation-first 

• Continuous integration & delivery 

• Shift-left testing 

• Identify inefficiencies and propose improvements 

• Contribute to:  

• Internal tooling 

• Documentation 

• Standardization efforts 

• Share knowledge and support onboarding of new team members 

Required Skills & Experience 

Technical Skills 

• CI/CD tools: Jenkins, GitLab CI, Azure DevOps 

• Version control systems: Git (advanced usage) 

• Proficiency in template engines, specifically FreeMarker (FTL) 

• Scripting: Shell, Python, Groovy 

• Operating systems: Linux/Unix 

• Cloud platforms: AWS (preferred), Azure/GCP is a plus 

• Databases: RDBMS (Oracle, PostgreSQL, or similar) 

DevOps & Platform Expertise 

• Experience building and operating CI/CD pipelines in complex environments 

• Knowledge of monitoring and observability tools 

• Exposure to SaaS / distributed architectures 

Soft Skills 

• Strong analytical and troubleshooting skills 

• Ability to work under pressure in production environments 

• Clear communication with both technical and non-technical stakeholders 

• Team-oriented with strong collaboration mindset 

• Proactive and continuous improvement mindset 

Experience 

• 1-2 years of experience in DevOps, CI/CD 

• Hands-on experience in production or client-facing environments preferred