Software Engineer 2

Summary:

We are seeking a skilled and experienced professional to join our team. The ideal candidate will possess a strong background in user experience, technology, or engineering, with a focus on creating clear and concise content across multiple touchpoints. This role requires a collaborative individual who can drive consensus and advocate for solutions that meet the needs of various stakeholders.

Responsibilities:

• Write clear and concise content across multiple touchpoints, including labels, navigational elements, dialog boxes, menus, email templates, tutorials, and notifications.
• Drive consensus across teams and advocate for solutions that balance the needs of multiple stakeholders.
• Ensure consistency is maintained across the application.
• Review business requirements to create copy that fits.
• Participate in the product development process to ensure the design is intuitive.
• Conduct competitor analysis and user research to inform content strategy.
• Optimize and refine existing copy based on changing requirements.
• Create and maintain a content style guide and rationale documentation for in-app content standards.

Requirements:

• Bachelor’s degree in User Experience, Technology, Engineering courses, or equivalent preferred.
• Minimum 4 years of experience in in-app content (UX) writing.

Required Skills:

• Excellent written and spoken communication skills.
• Working knowledge of UX and digital content principles.
• Knowledge of accessibility standards.

Preferred Skills:

• Basic knowledge of Figma.
• Experience working with B2B and Cat digital, construction/mining/Energy & Transportation industries.
• Experience with wireframes or functional specs is a plus.

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