Slack Developer

Job Title: Slack Developer (Insurance Distribution)
Job Location: Greensboro, NC
Experience: 8 to 11 years overall experience

Role Summary
Architect and govern Slack as a secure integrated collaboration platform to enable real-time engagement across agents brokers underwriting and operations driving faster policy lifecycle and distribution efficiency

Technical Skills
· Slack Enterprise Grid architecture workspace design channel taxonomy governance
· Identity Access Management SSO SCIM OAuth Azure ADOkta
· API integration expertise REST webhooks Slack APIs bots Workflow Builder
· Event-driven architecture case notifications underwriting updates
· Integration with enterprise platforms
· CRM Salesforce Policy Admin Systems Illustration tools
· Security compliance controls data retention eDiscovery audit trails
· Cloud integration exposure AWS Lambda API Gateway Event Bridge preferred
· Business Requirements Insurance Distribution
· Design collaboration aligned to distribution lifecycle
· Lead Case Intake Underwriting Issuance Servicing
· Enable secure external collaboration with agents brokers and partners Slack Connect
· Support realtime case tracking underwriting queries and escalation workflows
· Drive workflow automation to reduce manual coordination across sales ops
· Deliver measurable outcomes
· 15 to 25 cycle time reduction
· 20 to 30 faster query resolution
· Improved agent productivity

Communication Leadership Skills
· Strong stakeholder management across sales underwriting operations and IT
· Ability to translate business workflows into collaboration architecture
· Executive-level communication and reporting KPIs adoption metrics
· Change management adoption enablement training playbooks
· Cross functional collaboration with security compliance and platform teams
· 3 to 5 years in Slack Enterprise Grid preferred
· Prior experience in insurance distribution or financial services