People Operations Coordinator

About Critical Loop

Critical Loop is shaping the next generation of energy systems by building the integrated edge grid of the future. Specializing in advanced energy management and battery control systems, Critical Loop empowers businesses and communities to seamlessly unite distributed energy resources for faster, more reliable, and affordable grid access. With deep expertise in grid modernization and a passion for creating resilient, responsive energy solutions, Critical Loop drives innovation at the intersection of technology and energy.

About the Role

The People Operations Coordinator will support the day-to-day People Operations function at Critical Loop and help create a smooth, consistent employee experience across the organization. Reporting to the People & Talent Lead, this role will support benefits administration, onboarding and offboarding, employee relations, HR systems, compliance, and general employee support.

This is a hands-on role for someone who is highly organized, responsive, and comfortable working across a wide range of People-related needs in a fast-growing environment. You’ll help keep the operational side of People running smoothly while serving as an approachable resource for employees and managers.

This is a Hybrid Role located in Torrance, CA. On-site requirement is 3 days per week.

Responsibilities:

• Support day-to-day People Operations

• Help coordinate the full employee lifecycle, including recruiting coordination, onboarding, employee changes, and offboarding

• Administer employee benefits, including enrollments, qualifying life events, employee questions, and coordination with benefit vendors

• Maintain accurate employee records and HRIS data, ensuring employee changes are documented and processed timely

• Support onboarding logistics, including new hire documentation, system setup coordination, benefits information, and first-day readiness

• Coordinate offboarding, including documentation, final payroll inputs, benefits transitions, equipment coordination, and system access

• Provide support with employee relations matters, including documentation, follow-up, and coordination with the Head of People

• Assist with leave administration, accommodations, and other employee-specific People processes

• Support payroll-related employee changes and ensure accurate information is communicated to the accounting team

• Assist with HR compliance, required notices, documentation, recordkeeping, and policy administration

• Support performance review cycles and other recurring People programs

• Help maintain and improve People processes, documentation, templates, and internal resources as the company grows

• Partner cross-functionally with Finance, IT, managers, and other teams to support employee needs

• Assist with employee engagement initiatives, company events, and other People team projects

• Take on additional People Operations responsibilities and projects as the organization continues to scale

Requirements:

• 5+ years of experience in Human Resources, People Operations, or a similar role

• Working knowledge of core HR processes, including onboarding, off-boarding, benefits, employee records, and general HR administration

• Strong organizational skills and attention to detail, with the ability to manage multiple priorities at once

• Strong written and verbal communication skills and comfort working directly with employees at all levels

• Sound judgment and the ability to handle sensitive and confidential information appropriately

• Comfortable working independently while knowing when to escalate or ask for guidance

Preferred Requirements:

• Experience with HRIS and other People systems; experience with Gusto or similar platforms is a plus

• Familiarity with California employment practices is a plus

• A service-oriented approach and genuine interest in creating a positive employee experience

• Ability to work effectively in a fast-paced, growing environment where processes may continue to evolve

Work Authorization: Critical Loop does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e H-1B, TN, STEM OPT training plans etc.).

At Critical Loop, we're committed to rewarding and supporting our team. Our benefits package includes equity ownership through stock options, giving you a stake in our success, along with comprehensive health coverage (medical, dental, and vision) through an HRA with a generous allowance. We also provide a retirement savings plan and unlimited paid time off so you can recharge and maintain work-life balance.

Critical Loop is an equal opportunity employer. We're committed to building a diverse team and creating an inclusive workplace where everyone can thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

#LI-Hybrid

Critical Loop is an equal opportunity employer. We're committed to building a diverse team and creating an inclusive workplace where everyone can thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.