Crisis Intervention Counselor - Part-time - Remote for residents in the Greater Louisville area.

Provides crisis and suicide intervention counseling over the telephone to callers needing emergency/crisisassistance,identifies and suggestsappropriate organizations and service providers to meet callers' needs, and monitors status of callers' situations through case follow-up. 

Documents andmaintainsaccurate, thorough records of all telephone interventions transacted during the work shift. 

Reviews daily log-sheets and client records to ensureaccurate information recording and maintenance. 

Supervises andmonitors the work of a staff of telephone counselors and volunteers to ensure they are providingaccurate, quality, crisisassistance, includingaccurate documentation. 

Provides crisis intervention and suicide prevention training and consultation to other crisis intervention counselors and volunteers, other service providers, and community groups asrequested. 

Attends andparticipates in staff and team meetings, providing information relating to the procedures of the crisis intervention counselors and the service they provide. 

As assigned, provides crisis intervention to community groups traumatized by suicide. 

EDUCATION 

• Bachelor's degree in Sociology, Social Work, Psychology, Special Education, Human Services, or a related field of study; or, 

• High School diploma or GED with completion of AAS/Life Line50 hours of Crisis Intervention/Suicide Prevention training and six months of volunteer time withSeven Counties Services after completion of training. 

EXPERIENCE 

• Minimum ofsixmonths experience in social services. 

• Good communication and interpersonal skills.  

• Knowledge of available community resources.   

• Ability to make sound decisions and judgments in stressful or unusual situations.   

• Good supervisory skills and the ability to work in a teamenvironment 

PHYSICAL DEMANDS 

• Position has no unusual physical demands.   

• May involve modestly unpleasant situations such as offensive language from callers.