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ServiceNow Engagement Manager
Net2Source
🇺🇸 United States
On-site
Manager or above
3 days ago
$77.19 – $82.19 / hour
- ServiceNow
- AI
- Risk Management
- Change Management
3 days ago
Who We Are
Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision—Right Talent. Right Time. Right Place. Right Price.
Role Name: ServiceNow Engagement Manager
Work site: US (Remote)
Duration: 12+ Months
7+ years of ServiceNow engagement management or equivalent. Provides client and delivery leadership, program governance, mentoring, and delivery accountability across ServiceNow implementations. Own all aspects of program governance and ServiceNow tailored delivery including value tracking, operating model set up and execution, change control and course correction. Exposure to ServiceNow platform and workflows including HRSD, WSD, Source-to-Pay, Finance & Accounting, IRM, LSD, ITSM, ITOM, App Engine, and future platform capabilities.
- Client Responsibilities
- Develop trusted relationships with executive sponsors, platform owners, and business leaders.
- Serve as ***'s primary engagement leader across ServiceNow programs and managed services.
- Facilitate executive steering committees, governance reviews, and strategic planning sessions.
- Translate business objectives into ServiceNow roadmaps and transformation initiatives.
- Advise clients on platform adoption, AI strategy, governance, operating models, and value realization.
- EM Responsibilities include:
- Program governance
- Solution oversight
- Delivery quality assurance
- Risk management
- Business process transformation
- Platform adoption and change management
- Accountable for:
- Multi-workstream delivery execution
- On-time and on-budget performance
- Resource utilization
- Delivery quality
- Executive reporting
- Drive adoption of emerging platform capabilities
Preferred: additional Relevant ServiceNow Implementation Specialist certifications for assigned modules (e.g., HRSD, ITSM, ITOM, SPM, WSD, App Engine, etc.)
Why Work With Us?
We believe in more than just jobs—we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter.
Our Commitment to Inclusion & Equity
Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.
Awards & Recognition
• America's Most Honored Businesses (Top 10%)
• Fastest-Growing Staffing Firm by Staffing Industry Analysts
• INC 5000 List for Eight Consecutive Years
• Top 100 by Dallas Business Journal
• Spirit of Alliance Award by Agile1
Ready to Level Up Your Career?
Click Apply Now and let's make it happen.
Best regards,
Juan C. Matus
Sr. Customer Success Manager
ServiceNow Engagement Manager · Net2Source