LI
Service Technical Support – Career (Day)
LanceSoft Inc
🇺🇸 United States
On-site
11 months ago
$22 – $25 / hour
- calibration
11 months ago
Not enough detail in this posting to match
Job details:
Job Title: Service Technical Support Career
Location: Roseville, CA, 95747
Payrate: $22 - $25/hr On W2
Duration: 24+ months (Possibility of extensions)
Schedule: Mon to Fri, Time:07:00 AM - 03:30 PM
Job Description:
We are seeking a skilled and detail-oriented Electronic Service Technician to support the testing, calibration, repair, and maintenance of Client-manufactured electronic test equipment. This role is critical in ensuring the continued performance, accuracy, and reliability of a wide range of precision instruments used in various technical applications.
Key Responsibilities:
- Perform functional testing, calibration, troubleshooting, assembly, and disassembly of electronic instrumentation.
- Diagnose and resolve issues to ensure equipment meets established specifications and performance standards.
- Apply technical knowledge to support both internal teams and external customers with effective solutions.
- Maintain detailed documentation of service activities and ensure compliance with quality and safety standards.
- Communicate effectively with cross-functional teams, including field service personnel and customer representatives, to ensure customer satisfaction.
- Collaborate on continuous improvement initiatives and contribute to innovative solutions within the designated area of expertise.
- Hands-on experience in electronic testing, calibration, and repair.
- Familiarity with a wide range of Client test and measurement equipment preferred.
- Strong analytical and problem-solving skills with attention to detail.
- Ability to interpret technical documentation and schematics.
- Effective communication skills and a customer-focused mindset.
- Relevant technical degree or certification in electronics, engineering technology, or a related field is preferred.
- This is an excellent opportunity for a technician who is passionate about precision instrumentation and is driven to deliver high-quality service in a dynamic technical environment.
- Prior experience is strongly preferred. Applicant should have at least 3 years of related experience in the calibration and repair of electronic test equipment.
- Prior experience is strongly preferred working with high voltage and current instruments.
- This position requires some education, specialized training/certification, or Military experience.
- Experience using automated calibration software platforms (STE, PC Based, METCAL, TME etc) is a plus. Strong PC (MS Windows/Office) skills are a must.
- PMEL experience strongly desired.
- Requires excellent communication and organizational skills.
- Demonstrates electronic and mechanical competence.
- Works with clearly defined objectives on customer service assignments that may be repetitive in nature.
- Solves technical problems of limited scope and complexity.
- Performs adjustments, calibrations and basic repairs.
- Escalates more difficult repairs to experienced technicians.
- Exhibits the ability to build and maintain professional relationships with wide range of people.
- Adheres to the highest standards of business ethics.
- Provides consistent, solid contribution to team and service center delivery goals.
- Exercises good discretion in the use of time and other Client resources. Maximizes the use of existing assets, multi-tasks effectively, and ensures Client resources are used properly (i.e. connector care, ESD, ETE).
- Maintains high workmanship standards and delivers on commitments. Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high quality service and minimization of re-repair.
- Communicates effectively with internal and external customers. May initiate customer interaction as appropriate. Escalates issues through appropriate channels when necessary. This is done verbally or via written correspondence.
- Adheres to established production processes and is responsible for achieving established team production goals.
Service Technical Support – Career (Day) · LanceSoft Inc