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Service Coordinator
Net2Source
🇨🇦 Canada
On-site
1 week ago
$19.62 – $24.62 / hour
- Windows
- Oracle
1 week ago
Not enough detail in this posting to match
Who We Are
Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision—Right Talent. Right Time. Right Place. Right Price.
Role: Service Coordinator
Location: REMOTE
Duration: 6 months contract(possible extension based on performance)
Qualifications:
- High School or equivalent
- 3 years' experience in customer service/dispatching.
- Proficient with computers, Windows applications (Oracle experience a plus).
- The qualified candidate will be an integral part in the continued success and growth of the Service Department.
- This position requires a high energy level with a focus toward customers and a strong desire to succeed.
- Good organizational skills, attention to detail and excellent communication skills are required.
- Scheduling general service calls, preparing and invoicing service calls.
- Perform a variety of customer service/dispatching and administrative duties required to receive, screen, record, prioritize, assign and close customer requests for technical service support and inspections
- Receive, enter, check Accounts Receivable and schedule customer phone requests for service in the ACE system.
- Communicate with our Service Resource Center for all service calls.
- Take ownership of service calls from creation of service request through service completion, escalating issues to supervisors and technicians as needed.
- Reassign work as needed, making judgments based on current workloads & priorities.
- Regular contact of customer to communicate status changes.
- Professionally field customer complaints and attempt to resolve, involving supervisor when necessary.
- Validate and perform invoicing transactions for service calls in ACE daily.
- Completed service calls to be invoiced within 48 hours.
- Always maintain confidentiality of customer and employer information.
- Maintain inventory and supplies needed to perform work and fill the logistics coordinator roll, which includes sourcing, ordering and tracking needed parts and supplies.
Why Work With Us?
We believe in more than just jobs—we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter.
Our Commitment to Inclusion & Equity
Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.
Awards & Recognition
• America's Most Honored Businesses (Top 10%)
• Fastest-Growing Staffing Firm by Staffing Industry Analysts
• INC 5000 List for Eight Consecutive Years
• Top 100 by Dallas Business Journal
• Spirit of Alliance Award by Agile1
Ready to Level Up Your Career?
Service Coordinator · Net2Source