Senior Specialist - Cloud & Infra Management

Senior Cloud Engineer Messaging and Scheduling

Location- Bangalore

Shift- 1.30pm- 10.30pm

Role Overview

We are looking for an experienced Microsoft 365 Subject Matter Expert SME to support the design implementation governance and ongoing operations of Microsoft 365 services in a global enterprise environment The role requires deep expertise across Exchange Online Microsoft Teams Teams Rooms SharePoint Online OneDrive Microsoft Purview Copilot and related technologies with a strong focus on platform design security automation service reliability and technology modernization

Key Responsibilities

Microsoft 365 Platform Solution Design

Design and implement Microsoft 365 solutions that are scalable secure resilient and aligned with business needs

Provide technical expertise for Exchange Online Teams Teams Rooms SharePoint Online OneDrive Purview and Copilot

Develop and maintain platform standards design patterns configuration baselines and operational guidance

Evaluate new Microsoft 365 capabilities and recommend improvements to existing services

Support integration of Microsoft 365 services with enterprise applications identity platforms and thirdparty solutions

Collaboration Messaging

Manage Microsoft Teams interoperability across Exchange Online SharePoint Online OneDrive and related services

Support operational functions for Exchange Online Teams Teams Rooms Digital Signage and Print as a Service platforms

Participate in platform modernization migration and service optimization initiatives

Security Compliance Governance

Administer Exchange Online Protection EOP mail flow transport rules antispam antimalware SPF DKIM and DMARC controls

Implement and support Microsoft Purview capabilities including DLP Information Protection Insider Risk Compliance and eDiscovery

Collaborate with Security Compliance and Data Governance teams to maintain secure and compliant environments

Contribute to governance frameworks security baselines and Zero Trust initiatives across Microsoft 365 services

Automation AI

Develop automation solutions using PowerShell Microsoft Graph Azure Automation and Power Platform

Support implementation of Copilot AIpowered productivity solutions workflow automation and enterprise collaboration agents

Identify opportunities to improve operational efficiency through automation and selfservice capabilities

Service Reliability Operations

Monitor platform health performance availability and service usage trends

Perform complex troubleshooting root cause analysis and proactive service improvements

Maintain technical documentation operational procedures disaster recovery plans and support runbooks

Participate in incident problem change and release management processes

Must Have

9 years of handson experience with Microsoft 365 Exchange Online and Microsoft Teams in enterprise environments

Strong knowledge of Microsoft 365 platform design administration governance security and service operations

Experience with Exchange Online Teams Teams Rooms SharePoint Online OneDrive Microsoft Purview and Copilot

Expertise in Exchange Online Protection EOP Defender for Office 365 and enterprise email security solutions

Experience with Microsoft Graph PowerShell automation frameworks and Power Platform

Understanding of Microsoft Entra ID Conditional Access Identity Governance and Zero Trust principles

Experience supporting Microsoft 365 migrations tenant integrations and platform modernization initiatives

Strong analytical troubleshooting documentation and stakeholder communication skills