Senior Site Reliability Engineer

Title: Senior Site Reliability Engineer
Location: Toronto, ON - Hybrid (4 Days WFO)
Duration: 6-12 months

Pay Range: C$53 INC 

Introduction

We are seeking a dynamic individual to join our Application Maintenance and Transformation | Data Services and Integration team. This role requires a collaborative approach, working with cross-functional teams to establish and implement best practices for system reliability and performance.

Required Skills & Qualifications

• Expertise in Site Reliability Engineering (SRE), DevOps, Kubernetes/OpenShift, and cloud-native applications
• Strong skills in observability, monitoring, logging, alerting, and automation
• Experience with AIOps and AI-powered tools, including AI/ML workloads and LLMs
• Proficiency in incident management and problem-solving
• Prior work experience in the client's industry

Preferred Skills & Qualifications

• Experience with AI-assisted operational tools and platforms
• Knowledge of Generative AI and AI-powered engineering tools
• Background in automating operational workflows and production support activities

Day-to-Day Responsibilities

• Set vision for SRE product base, including monitoring, alerting, self-healing, and reliability testing
• Lead cross-functional collaborations to implement best practices for monitoring, logging, and incident response
• Function as a portfolio Subject Matter Expert (SME) to understand and document core functionalities and infrastructure
• Drive transformation by automating SRE processes and increasing operational efficiency
• Guide technical direction for future deployments, advocating for reliability and performance improvements
• Lead in incident and problem management, including RCA action items fulfillment
• Debug production issues and provide primary operational support
• Perform occasional off-hours support