Senior ServiceNow Developer

Role:Senior ServiceNow Developer
Position Type:Full-Time Contract (40hrs/week)
Contract Duration: 6months+ (possibility of contract to hire)
Work Hours:4:30 pm to 1 am IST
Work Schedule: 8 hours/day (Mon-Fri)
Location:100% Remote (Candidates can work from anywhere in India)

POSITION SUMMARY

Experienced ServiceNow Developer responsible for designing, developing, and implementing enterprise-scale ServiceNow solutions for global IT operations with a focus on automation, scalability, and integration, ITSM.

KEY RESPONSIBILITIES

• Platform & Architecture
• Lead the technical design and architecture of ServiceNow solutions across ITSM, Service Catalog, Integrations.
• Define development standards & coding guidelines.
• Support Instance Upgrades, define Exclusions, ATF.
• Development & Configuration
• Build workflows, Customization, Configurations, Integrations.
• Develop custom applications, workflows using Flow Designer and workflow editor, business rules, UI policies, client scripts, ACLs, script includes.
• Configure ServiceNow forms, tables, catalogue items, and portals.
• Build automations using Flow Designer, Connection and Credentials, scripted REST/SOAP APIs.
• Proven track record building enterprise-level integrations.
• Strong hand-on experience in java script.
• Design and implement complex ServiceNow integrations using:
• REST/SOAP APIs
• Integration Hub spokes
• OAuth 2.0, SAML, Okta and Single Sign-On
• Integrate ServiceNow with third‐party platforms (e.g., Azure, AWS, Active Directory)

Operations:

• Manage releases, upgrades, deployments
• Maintain documentation and compliance
• Automation:
• Drive ITSM automation and process optimization

REQUIREMENTS

• 6+ years ServiceNow Development

Technical Skills:

• ITSM modules, CMDB, Service Portal, Integration Hub
• JavaScript, AngularJS, HTML, CSS
• REST/SOAP integrations
• secure coding and ACL strategy
• Certifications: (Highly Desired)
• Certified System Admin (CSA)
• Certified Application Developer (CAD)

Good To Have:

• Certified Implementation Specialist - ITSM

Stakeholder Collaboration

• Work with business owners, process owners, and project managers to gather and validate requirements.
• Translate business needs into technical specifications and ServiceNow solutions.
• Communicate clearly with both technical and non‐technical audiences.

PERSONAL ATTRIBUTES

• Strong problem-solving skills
• Excellent communication
• Ability to handle multiple priorities
• Collaborative mindset
• Proactive Mindset
• Vendor Management