EI
Senior Cisco CUCM / CER Engineer – E911
eTeam Inc.
🇺🇸 United States
On-site
Senior
1 month ago
- Cisco
- Ray
- SIP
1 month ago
Work Location: Atlanta, GA 30339
Job Description:
- Cisco CUCM Engineer specifically to support our Macy's and Bloomingdale's retail store environments.
- Because of the unique safety compliance and scale of these large department stores, the candidate must have heavy,
- hands-on experience with Cisco Emergency Responder (CER) and E911 architectures.
Core Technical Requirements
- Cisco Unified Communications Manager (CUCM)
- Strong administration, routing, and troubleshooting skills.
- Cisco Emergency Responder (CER)
- Proven experience configuring, managing, and troubleshooting CER.
- They must understand ERL (Emergency Response Location) and ELIN (Emergency Location Identification Number) mapping.
- E911 Compliance
- Knowledge of regulatory requirements (Kari’s Law & RAY BAUM’S Act) as they relate to multi-line telephone systems (MLTS) in a large enterprise or retail environment.
- Voice Gateways & Protocols
- Experience with SIP trunking, H.323, MGCP, and voice gateways (ISR/CUBE).
Soft Skills:
Retail/Large Footprint Experience
- Ability to manage voice infrastructure for multi-floor, high-density retail locations with dynamic endpoints (wired desks, break rooms, mobile/wireless store devices).
- On-Call/Support Mentality
- High-availability mindset to ensure critical emergency routing is operational 24/7.
Senior Cisco CUCM / CER Engineer – E911 · eTeam Inc.