CVM Product Manager

Are you passionate about AI?🤖

At Satori Analytics, we aim to change the world one algorithm at a time by bringing clarity to global brands through Data & AI. From cloud-based ecosystems for fintech to predictive models for airlines, our cutting-edge solutions cover the entire data lifecycle—from ingestion to AI applications.

As a fast-growing scale-up, our team of 100+ tech specialists—including Data Engineers, Data Scientists, and more—delivers innovative analytics solutions across industries like FMCG, retail, manufacturing and FSI. Join us as we lead the data revolution in South-Eastern Europe and beyond!

We are recruiting on behalf of a major telco enterprise a CVM Manager to join its Enterprise Mobile team. This is a great opportunity for an analytically minded professional in the early stages of their career who wants to build deep expertise in customer value management within one of the most data-intensive environments in the Greek telecoms market.

You will be involved in the full campaign lifecycle — from audience selection and offer design to execution, monitoring, and reporting — working alongside experienced colleagues in a team that values analytical rigour, commercial curiosity, and a willingness to learn fast.

What Your Day Might Look Like:

• Design, develop, and execute proactive, below-the-line targeted campaigns — covering migration, renewal, upsell, and cross-sell — aligned with enterprise mobile commercial objectives.
• Manage the full campaign lifecycle: audience selection, offer definition, channel strategy, scheduling, and post-campaign evaluation.
• Help track campaign performance against key metrics (conversion rate, revenue uplift, NPS) and flag optimisation opportunities.
• Analyse customer datasets to identify behavioural patterns, commercial opportunities, and target populations.
• Use analytical and data-mining tools (primarily IBM SPSS Modeller) to support segmentation and targeting decisions.
• Assist in building and refining customer segmentation models as your skills develop.
• Prepare and maintain regular campaign performance reports and presentations.
• Support cross-functional teams (Product, Analytics, Sales, Finance, CRM) with data and insight inputs.
• Translate analytical findings into clear summaries for business stakeholders.

Your Superpowers🚀:

• 4+ years of experience in CVM, CRM, marketing analytics, data analysis, or a closely related field ideally within telecoms or another high-complexity, data-rich industry
• Exposure to analytical or data-mining tools; familiarity with IBM SPSS Modeller is a plus but not a prerequisite — we care more about your analytical mindset than a specific tool.
• Some understanding of customer lifecycle concepts (retention, upsell, churn) is welcome; B2B or telecoms experience is a bonus, not a requirement.
• Comfort working with data and a genuine interest in translating numbers into business stories.
• Basic SQL or experience with CRM/campaign management platforms is appreciated.

Your traits:

• Analytical curiosity — you ask 'why' when looking at data and enjoy digging into what's behind a trend.
• Organised and reliable — you manage your time well and follow through on commitments even when priorities shift.
• Comfortable with complexity — you don't need everything perfectly defined before you start; you're happy to ask questions and figure things out.
• A collaborative, team-first attitude — good communication matters as much as technical skill.
• A willingness to learn the telecoms business from the ground up.
• Degree in Statistics, Mathematics, Computer Science, Economics, Marketing, or a related analytical discipline — or equivalent practical experience.
• Good command of English (written and verbal).

Perks on Perks:

• Competitive salary and hybrid work model – come hang out in our Athens office or work remotely from anywhere in European economic Area (EU, Switzerland etc.) or UK (up to 6 weeks per year).
• Training budget to level up your skills from the top tech partners in the market (Microsoft, AWS, Salesforce, Databricks etc.) – whether it’s certifications or courses, we’ve got you covered.
• Private insurance, top-tier tech gear, and the chance to work with a stellar crew.

Ready to create some data magic with us? Hit that apply button and let’s get started.