IL
Sales & Service Enablement Analyst
ICONMA, LLC
🇺🇸 United States
Remote
1 month ago
$27.37 – $30.37 / hour
- Change Management
1 month ago
Not enough detail in this posting to match
Responsibilities:
- Support successful product commercialization by creating sales and service enablement materials, coordinating release readiness, and improving adoption across customer-facing teams
- Sales & Service Enablement
- Develop sales presentations, feature guides, one-pagers, FAQs, training and customer documentation.
- Maintain version-controlled enablement content.
- Product Release Readiness
- Coordinate launch readiness across Product, Engineering, Marketing and Service.
- Develop release communication plans.
- Training & Knowledge Management
- Create training for sales and service teams.
- Maintain centralized knowledge repositories.
- Communication & Change Management
- Translate technical updates into customer-friendly messaging.
- Support product adoption initiatives.
- Adoption & Metrics
- Track training completion and adoption metrics.
- Support post-launch reviews
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Sales & Service Enablement Analyst · ICONMA, LLC