Officer, Telemarketing Personal Loan Sales, Telemarketing Sales, Cards & Unsecured Loans, Consumer Banking Group

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Proactively reach out to potential customers and engage them in meaningful conversations to understand their financial needs and goals

• Provide personalized solutions and recommendations to customers, ensuring their satisfaction and loyalty

• Maintain a high level of product knowledge and stay updated on the latest offerings and industry trends

• Collaborate with cross-functional teams to ensure seamless customer experience

• Achieve and exceed individual and team sales targets through effective sales strategies and techniques

• Contribute to the continuous improvement of the telemarketing sales process and procedures

Requirements

• Minimum 1-2 years of experience in a sales or customer service role, preferably in the banking or financial services industry

• Strong communication and interpersonal skills, with the ability to build rapport and effectively engage with customers

• Excellent problem-solving and decision-making skills, with the ability to think critically and provide tailored solutions

• Proficient in using various software and digital tools to support sales activities

• Ability to work in a fast-paced, target-driven environment and thrive under pressure

• Commitment to providing exceptional customer service and a genuine interest in helping customers achieve their financial goals

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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