General Adjuster

Overview: 

If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking an experienced Field Property General Adjuster. You will play a vital role in providing outstanding customer experience by leveraging investigative and estimation skills to handle large and complex commercial property claims, as well as large homeowners property claims. You will travel to loss sites to conduct damage and coverage assessments and, work with key vendors on loss assessments, prepare large and complex estimates of all damages, and manage all aspects of these large and complex claim files.  As a member of the Commercial Property Claims team, you will have a significant impact on some of our largest insureds, assisting them in getting them back to pre-loss condition. If you're interested in joining our growing Claims team, we'd love to hear from you. 

What you’d be doing: 

• Manage, oversee,scope and estimatelarge and complex commercial claims and largehomeowners claims. 

• Investigate and evaluate coverage and damage issues, communicating your findings to customers. 

• Manage and oversee other components of these large and complex commercial andhomeowners claims, including but not limited to Business Personal Property loss, Business Income Loss, Homeowners Content loss and Homeowners Loss of use/Loss of rent. 

• Manage Personal Lines files from initiation to closure, including comprehensive coverage analysis and evaluation of all loss exposures, with specific attention toCoverage A (Loss Exposure),Coverage B (Other Structures), Coverage C (Personal Property), and Coverage D (Loss of Use). 

• Handle all aspects of Commercial losses, including:  

• Building damage claims, with potential lossexposures more than $2 million on large commercial structures.  

• Handle complex Business Personal Property losses, includingproviding assistance andsupport documenting business inventories.  

• With support of accounting resources, handling complex business interruption claims that require review and analysis of business reports, accounting documents, payroll reports, etc.  

• Partner with the business owners, CEO’s and other business executives in the handling and investigation of the claim.  This will includedemonstrating a highly technical knowledge of the Commercial BOP and CPP policies.  

• Partner with external parties (contractors, public adjusters, attorneys, etc.) and internal business partners to handle complex claims. 

• Identify suspicious losses, recommending SIU review andassist in such investigations, when necessary. 

• Handle claims in compliance with all applicable regulations and internal processes. 

• Support catastrophe response as needed, to include potential overtime and deployment. 

• Any other duties needed to help drive our purpose and fulfill our values 

 We’re looking for someone who has: 

• 5+ years of field property claims experience 

• Claims Connect/Symbility estimating experience, including personal lines and commercial line large loss estimation 

• Excellent written and verbal communication skills 

• Strong organizational abilities 

• Empathetic interpersonal skills 

• Adjuster licensed in home state or holds a non-resident license if license notrequired; meets requirements for licensing inadditional states as needed 

• Ability to travel toloss locations on short notice and spend the necessary time onsite to scope and document damages, work with insureds on the claim process and manage all aspects of the claim file. 

• Ability to perform detailed field inspections on large commercial properties and large homes ina timely fashion. 

• Ability toutilize necessary equipment to perform inspections, including the use of ladders to climb and inspect all phases of these large structures. 
   

Highly preferred candidates also have: 

• Commercial/Large/Complex loss estimating and claims handling experience 

• Bachelor’s degree 

• Experience in catastrophe-focused environments 

• Professional designations 

About the Claims team at SageSure:  

On SageSure’s Claims team, you’ll be doing more than investigating and resolving losses. From the ground up, you’ll be pioneering a best-in-class claims handling approach that leverages transformative technology to support our customers, agents and employees. As a part of this customer-focused, process-oriented team you will be the face of SageSure, helping our policyholders through some of their most trying times. Whether you hold a formal leadership role or are a key team player, you’ll coach, mentor and engage with those around you in ways that bring out the best in people and effect change.   

You can easily distill complex processes in ways those outside the industry can understand and know the importance of aligning communication tools to customer preferences.  You thrive on setting and exceeding expectations, and know building relationships, not completing transactions, is the heart of the insurance business.  

About SageSure:

Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed property in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 110 home, flood, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $3.2 billion of inforce premium and helps protect more than 970,000 policyholders.  

 We have more than 1,000 employees in a distributed workforce environment across 12 offices—Fairfield, CA; Mountain View, CA; Cheshire, CT; Jacksonville, FL; Tallahassee, FL; Tampa, FL; Chicago, IL; Jersey City, NJ; Marlton, NJ; Cincinnati, OH; Houston, TX; Sheboygan, WI—who are tackling the industry’s toughest challenges.     

SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work. 

Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visitsagesure.com/careers to find a position for you. 

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