Regional Site Specialist - 1st Shift

Work Schedule

Environmental Conditions

Job Description

Pay Rate: $26.60

As part of theThermo Fisher Scientific team,you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer.  

Location/Division Specific Information 

How do we make an impact? 

Unity Lab Services providesa single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address ourcustomer’s laboratory's business needs. 

What will you do? 

• Use inventory/order management electronic systems to perform the following activities: on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry andexpediting, customer service call resolution, product returns, and backorder processing 

• Perform laboratory services such as order delivery, glassware processing, biological waste processing, chemical inventory receipt/reconciliation, and media preparation  

• Analyzes/maintains/reconciles various reports to ensure contractual requirements are met 

• Proactively connect with thesupervisor any customer concerns and/or potential problems and effectively address customer concerns within established resolutiontimeframes. 

• Be involved with safety programs such as hazard identification,inspections and incident reporting/investigation asrequired. 

• Engage in process improvement activities 

• May perform other responsibilities as assigned by management 

How will you get here? 

Education 

High school diploma or equivalent required. 

Experience 

2 years of customer experience is preferred.

Related experience within a laboratory setting is also a plus.  

Knowledge, Skills, Abilities  

• Able to read, write, and speak English fluently 

• Strong verbal and written communication skills, and desire to deliver excellent customer service. This includesmaintaining a professional appearance and demeanor in all interactions and upholdingThermo Fisher Scientific's values, including confidentiality. 

• Possessesa strong desire to serve the customer, andthe interpersonal skills to collaborate with various levels of personnel at the customer site. 

• Independentlyoperates handheld scanners to enter data in various systems asneeded; as well as analytical skills to reconcile reports. 

• Demonstrates computerproficiency andpossesses intermediate skills in Microsoft Office suite of software.Uses organizational skills to multi-task and meet due dates as needed. 

Physical Requirements / Work Environment 

• Works primarily at customer sites, which may require independent work. Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline,etc)  

• Depending on the area of the building, personal protective equipment may be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (required for all colleagues), bump hats, and/or safety glasses. 

• Regularly required to lift 30 - 40lbs, and up to 50lbs occasionally. 

• Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs 

• Regularly required to stand,walk and conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods. 

• Ability to work in environments with varied temperatures (cold rooms, outside, etc.) 

• Ability to work overtime, as needed. 

• As a condition of your employment withThermo Fisher Scientific, you must successfully complete and satisfyThermo Fisher’s pre-employment screening (including background check and drug test) and any customer-mandated screening, credentialing, or badging requirements. Customer requirements may differ from or exceedThermo Fisher’s criteria. 

Benefits 

We offer competitiveremuneration, healthcare, and a range of employee benefits.Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! 

Apply today! http://jobs.thermofisher.com 

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminateon the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status,disability or any other legally protected status. 

Accessibility/Disability Access 

Job Seekers with a Disability:Thermo Fisher Scientific offers accessibilityservice for job seekers requiring accommodations in the job application process. For example, this may include individualsrequiringassistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, orassisting a person with a disability, and require accessibilityassistance oran accommodation to apply for one of our jobs, pleasesubmit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process. 

• This telephone line is reserved solely for job seekers with disabilities requiring accessibilityassistance oran accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response. 

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit:https://jobs.thermofisher.com/global/en/total-rewards