
Field Technician - Pennsauken, NJ
Window Nation
🇺🇸 United States
On-site
2 weeks ago
$33.50 / hour
- Windows
- Excel
- CRM
- Salesforce
- Microsoft Dynamics
- Pension
2 weeks ago
Our Field Technicians are the backbone of our installation operations and a key part of every homeowner’s experience. You’ll visit customer homes to perform precise measurements, ensure installation accuracy, complete service appointments, and deliver a seamless experience from start to finish. Your attention to detail and customer focus will help bring our promise of turning a “house into a dream home” to life.
Core Responsibilities
- Visit residential customer sites to measure each window, door, sliding glass door opening as needed
- Ensure order meets required installation specifications; ensure comprehensive purchase order, including material and labor requirements
- Support pricing process by providing accurate measurements and assessments for labor/materials
- Review installation project/process with customers
- Anticipate roadblocks that could impact customer expectations, job costs and/or code performance; recommend solutions
- Execute change order specifications
- Maintain service parts inventory and equipment
- Complete service assessments; identify needed services, materials, and labor to relevant stakeholders
- Fulfill service appointment specifications
- Ability to learn and stay proficient with all Window Nation products, install techniques, and service techniques.
- Maintain proficiency to do all tasks of the position.
- Maintain a substantive knowledge of product, install techniques, and construction basics
- Maintaining a driving record that meets company’s insurance standards
- Ability to use an extension ladder in a safe manner to measure windows and perform services
- Must be able to pass EPA certification and follow EPA Regulations
- Knowledge of local permit/license/historical/HOA requirements
Basic Qualifications
- High School Diploma, GED, or equivalent
- 2+ years professional experience measuring replacement windows
- 2+ years professional experience installing/repairing windows, roofing, siding, and related home improvement projects
- Valid Driver’s License
Preferred Qualifications
- Proficiency with Microsoft Office (Word, Excel, etc.)
- Experience using CRM or job management systems (SalesForce, Microsoft Dynamics, or similar)
- Comfortable using and navigating digital tools and iPad applications in the field
- Knowledge of local permitting, licensing, or HOA requirements
- Ability to safely operate ladders and hand tools and meet the physical demands of the role
- Strong customer service mindset with a focus on quality, professionalism, and safety
- Excellent time management and project coordination skills
- Detail-oriented with a “get it right the first time” mentality
What We Offer:
- Competitive pay
- Bonus opportunities for eligible roles
- Full-time benefits package (medical, dental, vision, life, and 401(k) retirement options)
- Paid time off
- Growth opportunities within a rapidly expanding company
- A supportive team culture where your contributions matter and craftsmanship is celebrated
Field Technician - Pennsauken, NJ · Window Nation