Hospice Admissions Coordinator

Title:Admissions Intake Coordinator
Pay: $20.33 to $25.41 per hour
Schedule: Friday-Tuesday, 8:30am-5pm
Location:Louisville, CO

JOB SUMMARY 

The Intake Coordinator is responsible for assuring a prompt, courteous response to patient/family and referral sources’ requests for services. The Intake Coordinator facilitates the intake and admission process in a manner that promotes a team approach to care, respects patients/families, meets Medicare/Medicaid conditions of participation and accreditation requirements and reflects the mission and philosophy of TRU Community Care. Supports and assists admissions RNs with non-clinical administrative tasks to complete an admission.   

EDUCATION AND QUALIFICATIONS 

• Previous experience in a medical administrative role
• 3+ years of hospice intake experience, highly preferred
• Previous experience supporting patients/families in a health care setting  
• Degree in health services preferred
• Excellent interpersonal and verbal/written communication skills required to effectively respond to all callers 

ESSENTIAL DUTIES 

• The first point of contact for external clients and referral sources seeking information and/or to schedule admission conversations; interfaces with both internal and external customers including physicians, discharge planners, long term care facilities as well as patients and family members. 
• Receives all incoming referrals and requests supportive documentation to facilitate the admission.  
• Prioritizes and triages calls, schedules referral and admission visits for Admissions Department staff. 
• Responsible for initiating and updating patient referrals by documenting patient information in EMR and any other required database. 
• Accurately inputs required demographic /clinical/financial information and documentation into electronic medical record. 
• Obtains pertinent medical records to facilitate timely admission. 
• Coordinates and collaborates with internal departments to assure timely admissions and visits including required physician services, care center availability, and team assignments including both palliative care and hospice.