Deckhand - City Cruises Chicago

Position Summary: 

The successful Deckhand is responsible for maintaining the appearance and cleanliness of the vessel, ensuring guest comfort and safety while underway, and assisting with docking and undocking.

Duties and Responsibilities:

• Provide exceptional hospitality to guests and coworkers as prescribed in our RESPECT service system
• Follow safety procedures in order to ensure the protection of passengers and vessel
• Participate in routine safety drills to prepare for major incidents
• Handle lines to moor vessels to pier
• Stand watch in ships' bows, sterns, or bridge wings in order to look for obstructions in a ship's path or to locate navigational aids such as buoys and lighthouses
• Assist Captain and supervisory personnel in maintain vessel equipment and systems such as HVAC, engine, and technical equipment
• Maintain the cleanliness and safety of all common areas
• Sweep, mop, and wash down decks and exterior to remove dirt, and debris, using brooms, mops, brushes, and hoses
• Load or unload materials from vessels; gather and remove trash from vessel
• Service, clean, and supply restrooms
• Be prepared to begin work at scheduled time
• Maintain uniform and personal grooming in compliance with appearance standards
• Additional job duties assigned

Physical Requirements

• Ability to work onboard a moving vessel in varying weather and sea conditions, including maintaining balance and stability while underway.
• Ability to stand and walk for extended periods, frequently throughout a shift.
• Ability to navigate stairs, ladders, narrow passageways, and confined spaces commonly found onboard vessels.
• Ability to lift, carry, push, and pull supplies, equipment, and inventory weighing up to 40 pounds independently.
• Ability to bend, stoop, kneel, crouch, reach overhead, and perform repetitive motions as required in food service and hospitality operations.
• Ability to respond quickly and effectively during normal operations, guest service situations, and emergency procedures.
• Ability to safely work in a fast-paced environment with exposure to moving equipment, wet surfaces, temperature variations, and moderate noise levels.
• Ability to visually inspect service areas, food presentation, cleanliness standards, and safety conditions.
• Ability to communicate effectively with guests, crew members, and management in person and via radio or other communication devices.
• Successfully complete vessel-specific safety and emergency training.
• Ability to work flexible schedules, including evenings, weekends, holidays, and extended shifts as operational needs require.

Work Environment

• Work is performed primarily onboard a Coast Guard-inspected passenger vessel, with duties split between dining, service, storage, galley-adjacent, and administrative areas.
• Position requires regular movement throughout multiple decks and may involve occasional exposure to outdoor marine environments, including heat, humidity, rain, wind, and sunlight.
• Must be able to safely perform duties while the vessel is docked or underway.

Requirements & Qualifications:

• Candidates must be able to reliably commute to and from the dock for schedule shifts
• Pre-employment and on-going random drug testing are required for all marine personnel 
• High School Diploma (or GED or High School Equivalence Certificate) preferred
• Must be at least eighteen (18) years of age
• Must be able to effectively understand and convey written and verbal information to guests and coworkers
• Must possess a service orientation – actively looking for ways to help others
• Energetic and enthusiastic personality essential
• Will work for extended periods of time without sitting
• Must be able to lift up to fifty (50) pounds
• Must be able to throw mooring lines from ship to pier
• Must have normal color vision to accurately interpret navigational lights and color-sensitive system and safety displays
• May be required to apply for a Transportation Workers ID Card
• Will be required to be available for work on all major holidays

Physical Requirements:

• Ability to work onboard a moving vessel invarying weather and sea conditions, includingmaintaining balance and stability while underway.
• Ability to stand and walk for extended periods,frequently throughout a shift.
• Ability to navigate stairs, ladders, narrow passageways, and confined spaces commonly found onboard vessels.
• Ability to lift, carry, push, and pull supplies, equipment, and inventory weighing up to 40 pounds independently.
• Ability to bend, stoop, kneel, crouch, reach overhead, and perform repetitive motions asrequired in food service and hospitality operations.
• Ability to respond quickly and effectively during normal operations, guest service situations, and emergency procedures.
• Ability to safely work in a fast-paced environment with exposure to moving equipment, wet surfaces, temperature variations, and moderate noise levels.
• Ability to visually inspect service areas, food presentation, cleanliness standards, and safety conditions.
• Ability to communicate effectively with guests, crew members, and management in person and via radio or other communication devices.
• Successfully complete vessel-specific safety and emergency training.
• Ability towork flexible schedules, including evenings, weekends, holidays, and extended shifts as operational needs require.

Work Environment:

• Work is performed primarily onboard a Coast Guard-inspected passenger vessel, with duties split between dining, service, storage, galley-adjacent, and administrative areas.
• Position requires regular movement throughout multiple decks and may involve occasional exposure to outdoor marine environments, including heat, humidity, rain, wind, and sunlight.
• Must be able to safely perform duties while the vessel is docked or underway.

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