Sales Associate

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

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Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

Main Job Objective: To achieve sales goals and develop lasting client relationships. These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures and directives.

Essential Job Responsibilities:

    Meet sales goals

    Utilize the elevated levels of sales and service to maximize sales performance

    Demonstrate an in-depth knowledge of the merchandise

    After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction

    Comply with all sales related policies and procedures

    Maintain a keen interest in the fashion industry and market trends

    Represent the brand

Customer Service:

    Provide the highest level of customer service

    Build and maintain repeat clientele; utilize client book

    Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

    Represent brand in the highest manner

Operations:

    Keep selling floor and merchandise neat, organized and stocked

    Assist in the maintenance of all inventory in the stockroom and on the selling floor

    Participate in inventories

    Comply with all Point-of-Sale policies and procedures

    Properly execute all relevant register functions

    Adhere work schedule, inclusive of time and attendance

    Participate in all relevant training and development seminars, programs and meetings as directed by store management

Native Americans receive preference in accordance with Tribal Laws.

We are an Equal Opportunity Employer M/D/F/V

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The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

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At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.