Warehouse Administrator

Job Title: Warehouse Administrator (MT3)

Full Time, Non-Exempt
Overtime: Occasional
Reports to: Warehouse Supervisor
Pay: Based on Experience
Location: Warehouse and Office Environment

Job Philosophy:

R&S Logistics is a single-source 3PL team whose employees embody our values of Agility, Stewardship, Tenacity, and being Invested in shared success! We strive to attain the standard set forth in Colossians 3:23, doing our best at every opportunity. 

With responsibilities spanning Operations and Customer Relations, the Warehouse Administrator is a vital member of the R&S Logistics Team. 

R&S Logistics Warehouse Administrators function as a reliable and available first point of contact for customers, demonstrating our commitment to customer satisfaction. The Warehouse Administrator is detail-oriented, with an exceptional ability to organize workflows and prioritize tasks. Warehouse Administrators demonstrate flexibility and a willingness to accept new and challenging assignments while displaying a commitment to customer satisfaction and safe operations.

Working in a fast-paced environment, Warehouse Administrators take professional ownership of customers’ inventory fulfillment.  Tasks include but are not limited to: WMS-based order processing, physical retrieval of inventory, reorganization of stock, staging of inventory, and scheduling of inbound and outbound carriers. 

Warehouse Administrators are able to accurately follow a supervisor’s direction but also possess the ability to succeed with minimal oversight. 

The Warehouse Administrator Position is On-Location; occasional travel may be required. This position may require occasional evening or weekend work based on business needs.

Benefits:

-         Paid Time Off

-         Medical, Dental, & Vision Insurance

-         Health Savings Account with Company Match

-         401(k) with Company Match

-         Company-Paid Life Insurance

-         Parental Leave

Responsibilities and Duties:

R&S Logistics Warehouse Administrators have a wide variety of responsibilities and duties, including but not limited to:

-         Being the First Point of Contact for Customer Accounts

-         Sending Customer’s BOLs, Packing Lists, and other Shipping paperwork in timely manner.

-         Sending Standard Reports In Adherence to Customer Time-frame Requirements.

-         Preparing, Reviewing, and Forwarding Custom Reports at Customer Request

-         Responding to Customer Inquiries with Accuracy and Timeliness

-         Utilize Warehouse Management System (WMS) to Track Inventory Movement, Maintain Accurate Records, and Proactively Advise Customer of Inventory Status

-         Receiving, Processing, Prioritizing and Scheduling of Customer Orders

-         Advising Warehouse Manager or Supervisor of Notable Customer Requirements

-         Loading, Unloading, Verifying Count & Condition of, Carefully Handling and Properly Storing Customer Inventory

-         Actively Participating in Ongoing Training Programs with Satisfactory Results

-         Adhering to R&S Logistics’ Standards of Quality and Customer Service

-         Safely Operating a Forklift

-         Occasionally Assisting in Warehouse Maintenance & Improvements.

-         Performing Duties Customarily Assigned to Warehouse Associates on an As-Needed Basis

-         Adhering to all Industry-Specific and Site-Specific Safety Requirements

-         Accurately Reporting Time Worked, Adhering to Clock-In/Clock-Out Procedures

-         Adhering to R&S Logistics’ Employee Handbook

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by their supervisor.

Qualifications and Skills:

R&S Logistics Warehouse Administrators possess the following:

-         Strong Customer Service Skills

-         Strong Attention to Detail

-         Strong knowledge of Warehouse Operations, Including Inventory Control

-         Strong Written and Verbal Communication Skills

-         Ability to Organize and Prioritize Tasks in a Fast-Paced Environment

-         Intermediate Knowledge of Microsoft Office Products especially Word and Excel.

-         Advanced Computer Data Entry and Keyboarding

-         Ability to Work in both a Team Environment and Independently

-         Cognitive Ability and Manual Dexterity to Satisfactorily Perform Duties and Complete Tasks

-         Previous experience in a warehouse or distribution center setting preferred.

-         Previous experience with a Warehouse Management System (WMS) preferred.

Physical Requirements:

R&S Logistics Warehouse Administrators are able to perform the following tasks, with or without accommodations:

-         Constantly Operating a Computer, Printer, and Other Miscellaneous Office Machinery

-         Standing, Walking, & Sitting for Prolonged Periods

-         Working in Seasonally Hot or Cold Warehouse Environment

-         Moving Loads of Up To 50 Pounds

-         Bending, Squatting, and Reaching