Beer Tech Service Representative

REPORTS TO: National Technical Manager

DIRECT REPORTS: None

LOCATION: Dublin City / Suburbs.

ABOUT RICHMOND

At Richmond, we don’t just build brands—we ignite them. As Ireland’s leading trend-spotting premium brand builder, we’ve been shaping the future since 1992. Our mantra is simple: Where Great People Meet Great Brands. We don’t just hire employees; we bring on bold, agile, and energetic innovators who thrive on shaking up the status quo. We're not just about distributing products—we’re about disrupting the market, challenging the norms, and launching game-changing ideas and products that leave a lasting impact.

JOB DESCRIPTION

We are looking for a Tech Service Representative to Carry out Routine Maintenance (Cleaning Beer Lines in Bars & Restaurants on a planned routine schedule).

Install and maintain draught equipment in order to keep our draught beer to industry-leading standards.

They will also install and maintain other dispense equipment from our portfolio of brands.

KEY RESPONSIBILITIES

• Perform scheduled maintenance calls to customer premises to clean beer lines and maintain draught beer equipment.
• Install Taps, Fonts and the fixtures and fittings required to dispense draught beer, and other products.
• Respond to emergency call outs, and repair or replace dispense equipment.
• Deliver high quality standards to all aspects of the role.
• Adhere to all company policies and procedures and maintain high standards of appearance, behaviour and discipline.
• Any other duties and responsibilities which management deem appropriate.

KNOWLEDGE, SKILLS AND EXPERIENCE

• Experience in cleaning draught beer lines in bars or restaurants is an advantage but not a requirement as full training will be provided.
• Strong communication skills are essential and will be needed when dealing with account managers and staff.
• They must be able to work unsupervised and complete journey plans in a planned, and in the most efficient manner possible.
• Candidates must be eligible to drive in Ireland and have a full clean driving licence.
• They should have a strong customer focus and be able to maintain a high level of productivity in all aspects of the role.