Residential Group Home Lead | Full-Time (48789)

Residential Group Home Lead | Full-Time

Group Home Lead | Full-Time
Challenge Enterprises of North Florida, Inc.

Location: Fleming Island & Middleburg
Job Type: Full-Time | Salaried Exempt
Pay Rate: $41,600 annually
Benefits: Yes
Schedule: Flexible schedule including nights, weekends, holidays, and on-call coverage

Position Overview

Challenge Enterprises of North Florida, Inc. is seeking a dependable and compassionate Group Home Lead to support the daily operations of our two residential group homes at Austrian Court and Hemlock Court. This role works closely with the Group Home Supervisor to maintain high-quality services, support residents, and ensure agency and regulatory standards are consistently met.

The Group Home Lead serves as backup to the Group Home Supervisor and is expected to flex the work schedule based on the needs of the homes. Responsibilities include staffing coverage, resident appointments, medication and record review, audits, community activities, daily living support, financial transactions, documentation, and personalized assistance based on each resident’s goals and abilities.

What You’ll Do

Leadership & Home Operations

• Serve as backup to the Group Home Supervisor and provide leadership support across both residential homes
• Work scheduled shifts in the group homes and provide staffing coverage when needed to maintain continuity of care
• Be available for emergencies and adjust the work schedule when home, resident, or staffing needs require additional support
• Support staff training and reinforce expectations related to resident care, appearance, safety, and daily routines
• Maintain cooperative communication with supervisors, staff, families, community partners, and volunteers

Health, Safety & Compliance

• Ensure compliance with Challenge Enterprises policies and procedures and applicable governing standards, including CMS, AHCA, Qlarant, iBudget, and the Agency for Persons with Disabilities (APD)
• Assist with emergency supply, First Aid kit, and individual resident emergency kit requirements
• Report medication errors and critical or non-critical incidents to the Group Home Supervisor immediately
• Serve as a mandated reporter for suspected or witnessed abuse or neglect
• Participate in annual licensing reviews and audits conducted by governing agencies

Resident Support & Medical Care

• Support residents with activities of daily living, including cooking, cleaning, grooming, hygiene, dressing, and other individualized needs
• Schedule, attend, and document resident appointments and provide accurate information to medical professionals
• Transport residents to appointments, community activities, emergency rooms, walk-in care, and other approved locations
• Follow through with medical instructions and maintain detailed resident medical records
• Support residents during physical, behavioral, emotional, or medical concerns while maintaining dignity and person-centered care

Medication & Documentation

• Review Therap T-Logs and S-Comms daily and maintain accurate electronic documentation
• Assist with monitoring and auditing Medication Administration Records (MAR), controlled medication counts, medication destruction records, and resident medications for accuracy
• Maintain accurate documentation related to resident services, medical care, incidents, activities, and required records
• Use electronic timekeeping and electronic health record systems accurately and consistently

Financial & Administrative Support

• Assist with resident financial records, bank statement reconciliation, receipts, petty cash, room and board payments, budgeting, and other financial obligations
• Review financial records for accuracy and communicate budget or financial concerns to residents and staff when appropriate
• Assist with preparation of the annual licensing application and required documentation

Community Engagement & Communication

• Advocate and communicate with Waiver Support Coordinators regarding resident needs
• Assist with developing a monthly calendar of resident-selected activities that are age appropriate, reasonable, and financially appropriate
• Participate in community activities with residents and support meaningful inclusion
• Use appropriate communication methods, including visual or written supports and basic sign language when needed until an interpreter is available
• Attend formal, informal, and in-service training required for professional development and APD compliance

Operational Responsibilities

• Assist with menu implementation, grocery shopping, and maintaining a clean and safe home environment
• Follow all agency policies, procedures, confidentiality expectations, and professional standards
• Perform additional duties as assigned to support the needs of the residential program

Skills & Qualifications

What We’re Looking For

We are looking for a reliable, organized, and compassionate leader who can balance hands-on resident support with supervisory and administrative responsibilities. The ideal candidate communicates professionally, responds calmly during emergencies, maintains strong attention to detail, and is comfortable working a flexible schedule to support the needs of the homes.

Ideal Skills & Traits

• Strong leadership and supervisory skills with the ability to guide and support staff
• Compassionate, patient, and respectful when supporting individuals with intellectual and developmental disabilities
• Strong verbal and written communication skills
• Ability to use de-escalation techniques and adapt communication methods to individual needs
• Strong organization, documentation, and recordkeeping skills
• Comfort with financial monitoring, budgeting, reconciliation, and resident funds
• Proficiency with computer applications, email, electronic timekeeping, and electronic health records
• Ability to remain flexible, dependable, and responsive to changing residential needs
• Professional judgment, personal integrity, and commitment to confidentiality

Qualifications

Required Qualifications

• High school diploma or GED required
• Minimum of 1 year of experience in a nonprofit human services setting providing services to individuals with intellectual and developmental disabilities; 3 years of experience preferred
• Proven leadership skills and supervisory experience
• Ability to pass required background screenings and maintain a satisfactory 3-year driving record
• Ability to maintain required certifications and training, including First Aid, CPR, Medication Administration and Validation, HIV/Infection Control, Zero Tolerance, and other APD-required training
• Ability to travel throughout the community, transport residents, attend professional appointments, and participate in required training
• Ability to communicate professionally in writing and verbally and maintain an alternative communication method when needed
• Successful completion of the required 60-day training period

Physical Requirements

This position requires participation in residents’ scheduled and individual activities, travel to meetings and training sessions, and transportation of residents to appointments and events. The role may involve occasional pushing, pulling, lifting, transporting, climbing, stooping, carrying items, and assisting with walkers and wheelchairs. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Why Join Challenge Enterprises?

At Challenge Enterprises, we believe in the power of people and possibilities. The Group Home Lead plays an important role in supporting safe, meaningful, and person-centered residential services while helping residents build independence and participate in their community. This position provides an opportunity to lead, support staff, build strong relationships, and make a meaningful difference in the lives of the individuals we serve.

Challenge Enterprises of North Florida, Inc. is an Equal Opportunity Employer.