Technical Specialist
from
AtEpiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions,relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI,you’ll do the most meaningful work of your career and see your impact at scale.
Job Description:
Epiqis agloballegalprocess outsourcing(LPO)companyservicinglawfirmsandcorporationsinmajormarketsaroundtheglobe.Foundedin1998,Epiqleadsthe industryin litigation,discovery,courtreporting andmanagedservices.Wehelpcorporationsandlawfirms ofallsizesloweroverheadcosts,reducerisk,andstreamlinedocumentand electronicdatamanagement—sotheycanfocusontheircore business.
WearecurrentlyseekinganeDiscoveryTechnicalSpecialistto joinourdynamicservicedriven cultureinZurich.TheTechnicalSpecialistroleisresponsibleforprovidingtechnicalsupport to eDiscoveryprojectsthroughouttheEU.
Firstly the contract will be for 6 months with the possibility of extension.
Responsibilities andEssential Functions:
- Participate in consultation with theclient to discuss project specifications,workflow and/orissues
- Maintain properchain of custody atall times
- Exportand packagedeliverablesforreviewplatforms orsubsequent processing
- Providetroubleshooting servicesto clients
- Develop,enhanceandmaintainoperational processes and procedures toensure a consistent, correct,complete and timely collectionand processing of specified sources
- Providedaily status reports toProjectManagers orclient
- Documentactionstaken whileperforming data collectionand processingtasks
- Maintaintracking reportsfor all data collectedand processed
- Potentiallywork additional hours beyond regularscheduletomeet customercommitmentswhichmayinclude evenings,weekends and/or holidays
- Perform otherlitigation support tasks as necessary
- Perform datacollections usingindustry standard toolssuchas: Discovery Accelerator, M365 Purviewetc., (training provided).
- The successful candidate willbe requiredto workwith EpiqteamsintheUK,EU, USandAsiaPacific
Required Characteristics/Qualifications:
Thisis avariedrole inwhich thesuccessfulcandidatewillhavetheopportunitytolearnnewskills andspecializedtechnologiesin eDiscoveryand ComputerForensics.You will havedirect exposuretoclientsandmustthereforedemonstrateexceptionalprofessionalismandoutstandingcommunicationskills.Fulltrainingwillbeprovided.Itisexpectedthatthesuccessfulcandidatewilldemonstratethefollowing qualificationsand characteristics:
- Fluent level of spoken and writtenGerman -advantageous but not required
- ExperienceinanIT role -advantageous but not required
- Bachelor’s degree ininformationtechnology or relatedfield, or equivalent experience
- Strongwritten and oral communication skills
- Ability to work in afast-pacedenvironmentbothas ateam player andindependently
- Ability tohandlemultipleprojects simultaneouslyfrom atechnical and clientfacingaspect
- Stronganalytical/critical thinking and problem solving
- Ability tocreatedocumentation oncomplicatedtasksto create repeatable processes
- Working knowledge ofindustry standardlitigation supportdatabases/tools,preferablyin a hosted environment,e.g. Relativity, Ringtail, Nuix etc., advantageousbutnot required
- Anunderstanding of theElectronicDiscovery ReferenceModel(EDRM) - advantageousbutnot required
Your specific salary will be determined based on several factors:
Location-based market rate for the role
Your abilities in relation to the job specification
Performance during screening and interview
Pay parity with the wider team in the considered location
Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.
Clickhere to learn about Epiq's Benefits.
Epiq Leadership Compass
Fosters Relationships & Collaboration
Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.
Build trust-based partnerships
Nurture long-term relationships
Remove collaboration barriers
Celebrate cross-team success
Engages & Influences
Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.
Use storytelling to build buy-in
Align communication with organizational goals
Guild alignment through strong engagement
Maximizes Performance
Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.
Use data to identify improvement opportunities
Make informed decisions
Align team goals with boarder strategy
Empower teams to manage their own goals
Translate vision into clear priorities
Prepare for disruptions with strong change management
Achieves Operational Success
Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.
Improve workflows for team efficiency
Use clear documentation and expectations
Resolve issues quickly using data and feedback
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.