Station Manager | Alexandroupolis Airport (AXD)

Goldair Handling is one of the leading ground handling companies in South-East Europe and the Middle East, renowned for its commitment to operational excellence, safety, and innovation.

As we continue to strengthen our operations, we are looking for an experienced and dynamicStation Manager to lead our station, drive performance and ensure the consistent delivery of high-quality ground handling services.

🌟 About the Role
TheStation Manager holds overall responsibility for theoperational, financial and people performance of the station, ensuring safe, efficient and customer-focused operations at all times.

The role ensures that all station activities are carried out in accordance withGoldair Handling’s policies, procedures and standards, applicable legislation and airport regulations, while meeting contractual obligations and the expectations of our airline customers.

🎯 Your Mission

AsStation Manager, you will take ownership of the station’s overall performance, leading the local team and ensuring the successful delivery of safe, efficient and high-quality ground handling operations.

You will play a key role in strengthening customer and stakeholder relationships, driving operational and financial performance, developing your people and ensuring that Goldair Handling’svalues, culture and standards are consistently reflected across all station activities.

🧭 Key Responsibilities

Operational Excellence & Compliance

• Lead, direct and oversee station operations, ensuring that all departments consistently meet or exceed agreedService Level Agreements (SLAs), operational KPIs and customer expectations.
• Ensure the effective implementation and day-to-day application ofSMS, IMS (QMS, FSM, ISM, EVS), Security, Emergency Response, GDPR and Health & Safety requirements within the station.
• Maintain awareness of applicable European, national and international aviation legislation and regulations and ensure full compliance with relevant requirements, includingIATA, ICAO, EU Regulations, National and Local Civil Aviation Regulations, BGHR, LGHR and ECAC standards.
• Ensure the station maintains24/7 operational readiness and is appropriately prepared to respond to operational irregularities, emergencies and business continuity requirements.
• Plan, review and improve station processes and procedures to enhanceoperational quality, efficiency, productivity and service delivery, within agreed budgets and timelines.
• Ensure that all employees are appropriately trained, qualified and competent to perform their assigned duties in accordance with regulatory and company requirements.
• Oversee and coordinate allinternal and external station audits, ensuring timely implementation of corrective and preventive actions.
• Ensure full compliance with Health & Safety policies and procedures and actively promote a strong and proactiveSafety Culture.
• Ensure the immediate reporting and appropriate management of hazardous conditions, near misses, incidents and accidents.
• Maintain a safe, secure and professional working environment across all station activities.

Financial & Business Performance

• Take ownership of the station’s financial performance, ensuringeffective cost management, budget adherence and sustainable profitability.
• Drive the achievement of operational and financial targets while maintaining the highest standards of safety, quality and customer service.
• Monitor station performance through relevantKPIs, productivity indicators and financial metrics, identifying improvement opportunities and implementing appropriate actions.
• Ensure effective workforce and resource planning in line withoperational requirements, seasonality, productivity targets and budgetary objectives.
• Identify opportunities to improve operational efficiency, service quality and overall station performance.

Customer & Stakeholder Management

• Act as thesenior point of contact for customer airlines at station level, ensuring effective communication, strong service delivery and timely resolution of operational or commercial matters.
• Establish and maintain productive and professional relationships withairline customers, airport authorities, regulators, airport stakeholders and the wider airport community.
• Ensure superior customer service and effective, timely communication regarding operational performance, challenges and pending matters.
• Proactively manage customer expectations and contribute to strengthening long-term commercial relationships and identifying potential business opportunities.

People Leadership & Development

• Lead, inspire and develop the station team, creating a culture ofaccountability, collaboration, performance and continuous improvement.
• Manage the development of employees throughperformance management, training, coaching, talent management and other development initiatives.
• Ensure effective manpower planning and appropriate staffing levels according to operational requirements and business needs.
• Identify and develop talent within the station, supportingsuccession planning, professional development and internal mobility.
• Foster a positive, inclusive and constructive working environment that supports the attraction, engagement, motivation and retention of employees.
• Communicate and embed the organisation’svision, mission, strategic priorities and values across the station.
• Act as an ambassador of theCorporate Code of Conduct, ensuring that ethical standards, integrity and professional behaviour are demonstrated across the station.
• Promote an ethical working environment through visible and consistent leadership.
• Foster a corporate culture that supportssustainability, individual integrity and social responsibility.
• Delegate responsibilities to theDeputy Station Manager and/or other designated personnel, according to station requirements, while maintaining overall accountability for station performance.
• Maintain appropriate levels of confidentiality and ensure the responsible handling of sensitive information.
• Undertake any additional duties or responsibilities arising from operational or managerial requirements.

🎓 Qualifications & Experience

• Minimumfive (5) years of experience within the aviation industry, including at leastthree (3) years in a supervisory, managerial or team-leading role.
• Secondary or Technical School Diploma; aUniversity Degree will be considered an advantage.
• Excellent command ofGreek and English, both written and spoken; minimum English levelCEFR B2.
• Excellent computer literacy and strong proficiency inMicrosoft Office Suite.
• ValidDriving Licence.
• Strong understanding of airport and ground handling operations, aviation regulations and operational standards.
• Proven ability to manage complex operations and perform effectively in a fast-paced and demanding environment.

💡 Key Skills & Competencies

• Strongleadership and people management capabilities.
• Commercial awareness and a strongstrategic and business-oriented mindset.
• Excellent stakeholder management and interpersonal communication skills.
• Stronganalytical, negotiation and problem-solving abilities.
• Excellent organisational, planning and time-management skills.
• Strong numerical and analytical capability, with a results-driven approach.
• Ability to make sound decisions and maintain effectiveness under pressure.
• Strongchange management and team-building capabilities.
• Excellent communication, presentation and public-speaking skills.
• High level of ownership, accountability and professional integrity.
• Ability to manage multiple priorities and projects effectively.
• Self-motivated, adaptable and capable of working independently within a dynamic operational environment.

✈️ What We Offer

AtGoldair Handling, you will have the opportunity to:

• Take on ahigh-impact leadership role within a dynamic international aviation environment.
• Lead and develop a diverse operational team and directly influence the success of the station.
• Work closely with leading airlines, airport stakeholders and aviation professionals.
• Participate in an organisation that valuessafety, operational excellence, collaboration and continuous improvement.
• Develop professionally within a growing organisation with an expanding international footprint.

🚀 Ready to take off with us?

If you are an experienced aviation professional with strong leadership capabilities, a passion for operational excellence and the drive to make a real impact, we would love to hear from you.

👉Apply now and become part of Goldair Handling’s success story.