Senior QA Automation Engineer - RSC

About the role

As a Senior QA Automation Engineer, you’ll play a critical role in shaping our overall quality strategy. You’ll go beyond executing tests — you’ll define frameworks, influence product architecture for testability, and mentor others in adopting automation best practices. This role requires a strategic mindset, deep technical expertise, and strong collaboration skills across Product, Engineering, and DevOps teams.

What you'll do

• Own the Quality Strategy:Drive the definition and execution of the QA roadmap, ensuring quality is built into every stage of product development. Identify systemic gaps in our CI/CD pipeline and design scalable, automated solutions to improve release reliability and speed.
• Architect and Scale Test Automation: Design, build, and maintain robust automation frameworks across web, mobile, and API layers. Integrate automation into CI/CD pipelines to enable continuous testing and early defect detection.
• Partner Across Teams: Collaborate closely with Product Managers, Designers, and Engineers to influence feature design, acceptance criteria, and implementation decisions to improve testability and product quality.
• Ensure Full Test Coverage:Develop and implement comprehensive test strategies, balancing automated and manual testing approaches for regression, integration, performance, and end-to-end testing.
• Lead Incident and Defect Management: Triage complex defects, conduct root cause analysis, and provide actionable insights to engineering teams. Partner with stakeholders to prioritize and resolve issues efficiently.
• Mentor and Elevate Quality Culture:Coach junior and mid-level QA engineers, share best practices, and champion a culture of continuous improvement and quality ownership across the product organization.
• Contribute to Cross-Functional Excellence: Actively participate in sprint planning, refinement, and retrospectives. Bring a quality-first perspective to product and release discussions.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of software testing experience, including 3+ years focused on test automation.
• Experience implementing AI-driven quality engineering workflows and automation solutions.
• Proficiency in JavaScript/TypeScript, with solid coding fundamentals.
• Hands-on experience with modern tools such as Playwright, Appium, WebdriverIO, CodeceptJS, and Cypress, with a strong understanding of designing maintainable, scalable test automation frameworks.
• Deep understanding of application architecture and how system components interact, with strong expertise in API testing and frontend UI automation.
• Strong knowledge of test design techniques, test architecture, and defect lifecycle management.
• Experience with performance/load testing tools (e.g., JMeter, Gatling, k6) and the ability to analyze performance metrics.
• Familiarity with APM/observability tools (e.g., Datadog, New Relic, Dynatrace) and log tracing to understand system behavior and identify root causes.
• Strong grasp of the SDLC and modern delivery practices (Agile, CI/CD, DevOps).
• Strong analytical and problem-solving skills, with the ability to identify root causes and propose effective, data-driven solutions.
• Business acumen with the ability to align test strategies to product and customer outcomes.
• Excellent communication and cross-functional collaboration skills in English.
• Demonstrated ability to lead quality initiatives, influence without authority, and mentor other QA engineers.

We offer a hybrid working model, combining the flexibility of remote work with regular collaboration at our Ho Chi Minh City office. It's the best of both worlds - focused work, meaningful discussion, and a strong engineering culture.

Benefits

Why it would be awesome to work with us

• 🍹 Unlimited Annual Leave: We prioritize your well-being and trust you to manage your time.

• 🏝️Flexible Working Environment: Whether from home, our global hubs or a coffee shop, work where you're most comfortable.

• 💪 Project Ownership: You get to lead  the initiatives you're passionate about, professionally or socially.

• 🌱 Grow with us: We're invested in your personal and professional development.
• 🌎Global, diverse, and innovative team: Be part of a welcoming community from 30+ countries, where unique perspectives drive innovation.

• 🤝 Feel at home: Work closely with colleagues who value your voice, share our E.A.C.H. values, and help you be the best version of yourself.

• 🎉 Celebrate together: Enjoy remote and hub company and team  events that strengthen our bonds and build a fun culture.

Our Values

• EXCELLENCE: We pursue mastery and craftsmanship. "Good enough" is our enemy. We have a thirst and desire for knowledge. There's always an opportunity to be better.

• AUTONOMY: We act independently when recognizing opportunities for improvement. We seek guidance and clear goals instead of orders. We self-assess the quality and impact of our work.
• COURAGE: We share our opinion, even if it's uncomfortable. We are candid with colleagues. We are willing to experiment and try something new, even if we're not sure it will succeed.
• HUMBLENESS: We crave opportunities to learn from the people around us. We leave our egos outside the office. We focus on listening to other perspectives.
  
  

About Inspectorio

Inspectorio is the leading AI-powered supply chain platform optimizing performance, building resilience, and providing intelligence across production chains for global brands, retailers, and their multi-tier suppliers.

Our innovative platform seamlessly connects and digitizes supply chain processes to optimize decision-making, while providing real-time visibility and control over production chain operations.

Today, Inspectorio is used by over 12,000 customers, including some of the largest brands and retailers in the world.