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Sales Executive - Nutrition (Fresher)

Sales Executive - Nutrition (Fresher)

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Job Title:

Inside Sales Executive – Oncology Nutrition Program (Telesales)

Location:

Gurgaon (Work From Office)

Department:

Inside Sales / Patient Engagement – Oncology Nutrition

Reports To:

Inside Sales Head

Role Summary

We are looking for empathetic and result-driven Inside Sales Executives to handle inbound and outbound leads for Everhope’sOncology Nutrition Program. The role involves counseling cancer patients and caregivers over calls/WhatsApp, explaining the importance of oncology nutrition, andconverting leads into OPD consultations with Dr. Manjari Chandra, Senior Oncology Nutrition Expert at Everhope.

This is aconsultative sales role, where trust, empathy, and correct information are key to conversion.

Key Responsibilities

Lead Handling & Conversion

  • Handleinbound enquiries from website, WhatsApp, digital campaigns, and referrals related to oncology nutrition.
  • Makeoutbound follow-up calls to pending and cold leads to re-engage interest.
  • Understand patient details such as:
    • Cancer type & stage
    • Current treatment (chemo / radiation / surgery / immunotherapy)
    • Nutrition-related issues (weight loss, appetite, weakness, side effects)
  • Clearly explain thebenefits of oncology nutrition and how it supports cancer treatment outcomes.
  • Convert qualified leads into OPD appointments withDr. Manjari Chandra (in-person / virtual).

Patient Counselling & Education

  • Counsel patients and caregivers on:
    • Why nutrition is critical during cancer treatment
    • How personalized nutrition helps manage side effects and improves recovery
  • Position Everhope’s Oncology Nutrition Program as:
    • Expert-led
    • Evidence-based
    • Personalized for each cancer journey
  • Address patient concerns, hesitations, and objections with empathy and confidence.

CRM & Follow-ups

  • Maintain accurate lead records in CRM.
  • Update call notes, patient status, and follow-up timelines.
  • Ensurezero lead leakage through disciplined follow-up.
  • Track lead stages: New, Follow-up, Interested, Booked, Not Interested.

Internal Coordination

  • Coordinate with:
    • Nutrition team
    • Front desk / OPD team
    • Marketing team (feedback on lead quality)
  • Ensure smooth appointment booking and patient handover.

Performance & Targets

  • Achieve daily and monthly:
    • Call targets
    • OPD booking targets
    • Conversion ratios
  • Maintain high quality conversations with a patient-first approach.

Required Skills & Competencies

  • Excellent communication skills inEnglish & Hindi
  • Strongtele-counselling and consultative sales skills
  • High empathy and emotional intelligence
  • Ability to explain medical/nutrition concepts in simple language
  • Strong follow-up discipline and CRM usage
  • Ability to handle sensitive cancer-related conversations professionally

Eligibility Criteria

  • Education: Graduate in any discipline
    (Preferred: Nutrition, Life Sciences, Healthcare, Paramedical background)
  • Experience:
    • 0–4 years in Inside Sales / Telesales / Patient Counselling
    • Healthcare, wellness, diagnostics, nutrition, or hospital sales experience preferred
  • Location: Gurgaon (WFO)

What We Offer

  • Fixed salary + attractive performance-based incentives
  • Structured training in:
    • Oncology basics
    • Nutrition counselling
    • Patient communication
  • Opportunity to work withsenior clinical experts like Dr. Manjari Chandra
  • High-growth role in a fast-expanding oncology care ecosystem
  • Meaningful work that directly impacts patient outcomes

 

by @maxrusakovic