Relationship Manager , Business Markets

What is the opportunity?hat is the opportunity?  

You willprovide business and financial advice and managea portfolio of high valuesmall businessclients who needyour help as they start, manage andgrow their enterprises. You areRBC’sambassadortothelocal business market. Applying your mindset for external marketing and client acquisition, you will develop new business for RBC and deepen client relationships. Partneringwith otherRBCadvisors andspecialists, you will contribute to creating an experience that clients appreciate and value.  

What will you do? 

• Acquire,grow and deepen client relationships through delivery of value-added, tailored financial advice to meettheir needs 

• Proactively contact clients, gather insights through client discovery, understand their needs andchanging circumstances and ongoing satisfaction with all of RBC 

• Plan and prioritize client and market activities,findopportunities andmake introductions to RBC partners to fulfillclients’ business and personal financial needs to win as One RBC 

• Managerisk and exercise due diligence in all banking procedures and developappropriate action plans in response to concerns/risks 

• Champion digital enablementand be an advocate of RBC mobile and online applications,enable our clients to engage with RBC through the channel of choice 

• Be on your client’s path,visityourclients on-site to gain a thoroughunderstanding oftheir businessobjectives and operations, aspermitted 

What do you need to succeed? 

Must-have 

• Business development and client acquisition and prospecting skills, including building andleveraging valuableCentres ofInfluence within the local business community  

• Proventrack record in exceptional client relationship management 

• Excellent communication, timemanagement and organizational skills  

• English : Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

Nice-to-have 

• Credit skills and knowledge, includingan understanding ofriskassessments, financial analyses, credit structuring/solutions, anddeal presentations 

• Completion ofthe Associate Account Manager training program,orhaveprevious experience as a small business owner,orinsimilarfield 

• Good knowledge of a broad array of business and personalfinancial products and services  

What’s in it for you? 

We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a differenceinour communities, and achieving success. 

• A comprehensive Total Rewards Program including bonuses and flexible benefits  

• Opportunity to collaborate with other business segments within the bank 

• Competitive compensation 

• Opportunity to build close relationships,do challenging work, and work towards personal and professional growth 

• Flexible work/life balance 

• Ability to make a difference and have a lasting impact on your clients’ business and personal life