Organizational Change Manager

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs.

We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human-centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value.

A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimization as well as IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us atwww.infosysconsultinginsights.com Infosys Consulting - a real consultancy for real consultants

Infosys Consulting is seeking an experiencedOrganization Change Manager (OCM) to lead and deliver change management initiatives across large, complex transformation programs. The role is critical in ensuring successful adoption of business, technology, and operating model changes by embedding change strategies that drive sustained outcomes for our clients.

As a key member of the consulting team, the Organization Change Manager will partner closely with business leaders, program sponsors, delivery teams, and stakeholders to manage the people side of change—ensuring transitions are well planned, communicated, and effectively adopted.

Key Responsibilities

Change Strategy & Execution

• Design and deliverend‑to‑end change management strategies aligned with program objectives and client outcomes.
• Conductchange impact assessments, readiness assessments, and stakeholder analyses.
• Develop and execute change plans coveringcommunications, engagement, training, and adoption.
• Support transformation initiatives includingtechnology implementations, operating model changes, and business process transformations.

Stakeholder & Leadership Engagement

• Act as a trusted advisor tosenior leaders, program sponsors, and executives.
• Engage with cross‑functional stakeholders to build alignment and commitment to change.
• Coach leaders and managers on change leadership and people impact management.

Communications & Training

• Create targetedcommunication strategies and artefacts to support awareness and buy‑in.
• Partner with learning teams to design and delivertraining and capability uplift programs.
• Ensure consistent messaging across all levels of the organisation

Adoption, Measurement & Reinforcement

• Define and trackchange adoption metrics and success measures.
• Identify resistance risks and implement mitigation strategies.
• Embed reinforcement mechanisms to ensure sustainable change post‑implementation.

Consulting Contribution

• Contribute tobusiness development, proposals, and client presentations as required.
• Support the growth of Infosys Consulting’sChange and Transformation capability through knowledge sharing and thought leadership.
• Collaborate with multi‑disciplinary consulting teams across strategy, technology, and delivery.

Skills & Experience Required

Essential

• 7+ years of experience inOrganisational Change Management, preferably within aconsulting environment.
• Proven experience delivering change onlarge‑scale transformation programs.
• Strong understanding ofstructured change methodologies (Prosci / ADKAR, Kotter, or equivalent).
• Excellent stakeholder management and communication skills, including engagement withsenior executives.
• Ability to work across complex, matrixed organisations and fast‑paced environments.
• Strong presentation, facilitation, and influencing skills.

Desirable

• Experience withtechnology‑enabled transformations (ERP, CRM, Salesforce, Workday, SAP, Digital platforms).
• Change experience across industries such asBanking, Energy, Utilities, Government, or Resources.
• Prosci or equivalentChange Management certification.
• Experience working inAgile or hybrid delivery environments.

Qualifications

• Bachelor’s degree in Business, Human Resources, Psychology, Communications, or a related field.
• Post‑graduate qualifications or change certifications are an advantage.

Why Infosys Consulting?

• Work onhigh‑impact transformation programs with leading Australian and global clients.
• Be part of ahigh‑performing consulting practice with strong career progression and learning opportunities.
• Collaborative, diverse, and inclusive work culture.
• Opportunity to shape and grow theChange & Transformation capability within Infosys Consulting.