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Operations Coordinator

Operations Coordinator

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Main Duties and Responsibilities 

  • TheOperationsCoordinatoris responsible formonitoring all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed timelines. 

  • Work with our operating system “Maestro” toPlan, execute andmonitor import & export shipments 

  • Coordinate collections, deliveries, drop offs and recoveries with other departments /Marken Offices / Agent and drivers. 

  • Maintain constant communication with Packaging Team to ensure availability of required supplies for collections, deliveries, drop offs and recoveries. 

  • Process temperature sensitive shipments designed for thespecial requirements of the Cold Chain transportation processes 

  • Prep and maintaintemperature controlled shipments asrequired. 

  • Provide the proper documentation to the agent/Marken Driver for collections, deliveries, drop offs and recoveries. 

  • Confirm that every recovery is complete by matching the information against the manifest during reception process.  

  • Provide expedited dispatch to tender the shipmentsimmediately after collection and alert the receiving agent/office. 

  • Notify any discrepancies to the respective department, agent orMarken Office and update Maestro accordingly. 

  • Confirm that the shipment is OK to Send tofinal destination and obtain Master Airway Bill “MAWB” consignment instructions. 

  • Define the best possible route to dispatch the shipment to itsfinal destination. 

  • Condition shipments asrequired and update the proper milestones in Maestro.  

  • Obtain a booking with the airline and consign the MAWB as instructed. 

  • Enter the Route Leg for International Flights. 

  • Send the Alert through Maestro. 

  • Coordinate with Dispatch the drop off to the Airline as per the respective SOPs. 

  • Use Daily Schedule Report and update Maestro with all departures from the airport 

  • Handling of irregularities 

  • Performadditional administrative workas deemed necessary. 

 

 

 

Qualifications 

  • Professional experience in customer service operations, preferentially inthe international air freight,logistics or distribution. 

  • Preference for existing knowledge and experience of the pharmaceutical and clinical trial industry 

  • Commitment to quality and attention to detail 

  • Strong customer focus 

  • Team player / self-dependent / motivated to succeed 

  • Proficient in MS Office / Excel / Word 

 

 


Employee Type:
 

Permanent


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by @maxrusakovic