Guest Service Representative - Front Desk Agent - Homewood Suites, Dover

We are delighted to announce a fantastic opportunity at theHomewood Suiteshotel located inDover, NH! We are currently searching for a charismatic and customer-orientedPart -Time Front Desk Attendant.

Hurry and join our exceptional team at theHomewood Suites as aFront Desk Attendant! Get ready for a wonderful work environment where you will be surrounded by friendly colleagues and have plenty of opportunities for cross-training, career growth, and mentorship. As a valuedHilton team member, you will also enjoy incredible discounts on hotel rooms for yourself and your family. Plus, we offer exciting Company-wide incentives throughout the year!

That's not all - we have even more perks for you! WithDailyPay, you can get paid any day you choose. And, if you refer someone after you join our team, you can earn up to$500!

If you are an ambitious and guest-focused candidate with some weekend availability, we encourage you to apply for thisFront Desk Attendant position. A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at theCourtyard by Marriott. This is a golden opportunity for you to enhance your professional skills and unleash your potential!

Pay: $17- $19 Per Hour

Shift: 7AM- 3PM & 3PM- 11PM

Schedule: Must have Weekend Availability

Job Type: Part- Time

Responsibilities:

• Maintain a warm, welcoming and professional demeanor while interacting with all guests.
• Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
• Answer the phone in a professional & helpful manner.
• Follow procedures on posting charges and settling guest accounts.
• Effectively address and resolve guest problems to increase guest satisfaction.
• Be knowledgeable of emergency procedures and Hotel policies.
• Practice punctuality for scheduled shifts.

Keywords: Hotel, Hospitality, customer service, front desk, agent

• Customer Service Experience

• Hotel Experience is a plus but NOT required

• Reliability

• DailyPay - Get Paid Any Day!
• Brand Hotel Room Discounts
• Company Wide Hotel Room Discount Program
• Referral Bonus Incentive
• Retention Bonus Incentive
• Annual Review Program
• Extensive Room for Growth
• Paid Training
• 401K Matching