French Language Interpreter

DATAMARK, Inc. is seeking an experiencedFrench Language Interpreter to join our dynamic team. This role is pivotal in facilitating accurate and effective communication between Customers/Clients who speak different languages and in ensuring high-quality service delivery. The French Language Interpreter will support operational excellence by adhering to established procedures, maintaining quality standards, and implementing client updates as required.

Key Responsibilities

• Listen to, understand, andaccurately interpret conversations between Customers/Clients speaking different languages (e.g.,English and French) in real time.
• Ensure interpretations areclear, precise, and culturally appropriate, maintaining the intent and tone of the original message.
• Adhere to all standard operating procedures (SOPs) and organizational guidelines related to the interpretation process.
• Meet or exceedquality, productivity, and compliance goals established for the role.
• Stay informed of andimplement client updates, process changes, and policy enhancements as communicated by leadership.
• Maintain confidentiality and professionalism at all times when handling sensitive or private information.
• Participate in training, coaching, and quality calibration sessions as required.

Candidates with certification in French Language, French Language Trainers, French Language Associates, or Customer Support professionals with French Language experience will be givenhigh preference.

• The French Language Interpreter must behighly fluent in bilingual speaking (e.g., English and French).
• Strongcommand over both languages, with excellent comprehension and understanding skills, is required.
• The French Language Interpreter must possessexcellent communication skills, both verbal and interpersonal.
• The candidate should be agood listener, with the ability to accurately interpret spoken information.
• The candidate should beenergetic and demonstrate apositive approach to handling issues and challenges.
• Candidates must beflexible to work rotational shifts, includingnight shifts (5 days per week with 2 days off).

• Health insurance
• Provident Fund
• Work from home