F&B Compliance & Revenue Assurance Agent

AtRadisson Blu Hotel, Bucharest, hospitality is all about people. Located in the heart of the city, on iconic Calea Victoriei, we are proud to be thelargest 5-star hotel in Romania and part of Radisson Hotel Group – an international hospitality group present in over 100 countries.

Our culture is built around a simple promise:Every Moment Matters. We bring it to life every day through our“Yes I Can!” spirit, teamwork, genuine care for our guests and the belief thatwe grow talent, and talent grows us.

Here, you’ll be part of a diverse, passionate team where you can learn, contribute, grow and build a meaningful career in hospitality.

Bring your talent, your personality and your “Yes I Can!” attitude. Let’s create memorable moments together.

Purpose of the Role

Provide independent, risk-based assurance over F&B revenue and transaction controls, identify exceptions early and support prevention of revenue leakage and control failures.

Key Responsibilities

• OpenTable/transaction spot checks across revenue-generating outlets.
• Review deleted items, voids, discounts, cancellations and sensitive POS transactions.
• Targeted pre-ticket/SEND/fiscalisation sampling.
• PDQ/POS checks including timing and payment-method reconciliation.
• Support house/protocol account and revenue reconciliations.
• Camera-based posting verification and targeted CCTV closing reviews.
• F&B inventory, recipe/product, spoilage and transfer checks.
• Document evidence, raise findings and support CAPA/investigations.
• Daily handover and Compliance Dashboard input.

Minimum Requirements

• Minimum 2–3 years relevant experience in F&B control, internal audit, revenue assurance, finance control, restaurant operations control or similar.
• Hotel, large restaurant group, hospitality, retail or high-volume transactional experience preferred.
• Good understanding of POS, cashless/card payments, voids, discounts, cancellations, pre-tickets, fiscalisation and transaction controls.
• Strong analytical skills, attention to detail .
• Good English and Romanian; additional languages an advantage.
• Comfortable with shifts, weekends and occasional unannounced night audits.

Core Competencies

• Integrity, confidentiality and professional independence.
• Analytical thinking and attention to detail.
• Evidence-based reporting and documentation.
• Professional communication with operational stakeholders.
• Ability to distinguish operational errors from control weaknesses and potential misconduct.
• Risk-based prioritisation.
• Teamwork and willingness to support departments in improving efficiency.