Crisis Intervention Counselor - Split Shift for 2nd and 3rd Shifts - Remote for residents of the Greater Louisville area.

2nd and 3rd split shifts

ESSENTIAL JOB FUNCTIONS  

• Provides crisis,suicideand homicideintervention counseling over the telephone to callers needing emergency/crisisassistance,identifies and suggestsappropriate organizations and service providers to meet callers' needs, and monitors status of callers' situations through case follow-up. 

• Demonstratesgood communication and interpersonal skills andability and willingness to suspend personal judgementregarding callerspresenting with diverse issues. 

• Demonstrates ability and willingness to protect caller and co-worker confidentiality 

• Documents andmaintainsaccurate, thorough records of all telephone interventions transacted during the work shift. 

• Reviews dailyand “pass through” call reports to ensure accurate informationdocumentation and records maintenance. 

• As assigned, supervises andmonitors the work of volunteers and/or staff counselors on individual shifts to ensureprovision of quality crisisassistance services, adherence to all CIC and SCS policies and procedures andaccurate documentation. 

• As assigned, provides crisis intervention and suicideawareness andprevention training and consultation to other crisis intervention counselors and volunteers, other service providers, and community groups as requested. 

• Attends andparticipates inindividual supervision,staff and team meetings,required CIC, 988 and SCS training sessions.   

• Asassigned,represents the CIC ininternal andexternal activities to promote crisis and suicide awareness,prevention and available resources. 

EDUCATION 

• Minimum:Bachelor's degree in Psychology, Sociology, Human Services, SocialServices or a related field of study.   Psychology degree preferred. 

Or   

• Foractive CIC volunteers: 

• High School diploma or GED withsuccessfulcompletion ofallAAS/988/Vibrantrequired training for Crisis/SuicideIntervention Counselor status and minimum of six months of volunteerCrisis Intervention Counselor independent servicewiththe CIC after completion of required training.