Community Support Worker - Mental Health

Sydney Health & Care Services (SHCS) is growing across Greater Sydney. We're looking for reliable Community Support Workers who can support participants living with mental health challenges —including complex behaviours, dementia and dual diagnosis (drug & alcohol).

Casual shifts available:

(Female workers ONLY)

Location:Bradbury 

Tuesday, Wednesday and Friday: 10am - 2pm 

Requires experience in: AOD support, mental health, brain injury, and personal care.

(Female workers ONLY)

Location:Penrith

Thursday: 10am - 3pm

Requires experience in mental health 

(Female or Male workers)

Location:Chipping Norton

Monday and Wednesday: 11am - 1pm

Requires experience with dementia 

Key Responsibilities of this role:

• Experience supporting people with complex needs, ABI, dementia, and/or mental health
• Supervision and prompting of medication administration
• Strong emotional regulation and calm communication style
• Use validation, reassurance, and redirection during distress
• Respect choice and control, including refusal of support
• Follow Behaviour Support Plans and safety protocols
• Personal care and manual handling when necessary 
• Assistance with hygiene, cleaning, and bedding
• Maintain accurate, objective documentation

What you bring:

• A reliable car with comprehensive insurance (mandatory), full unrestricted Australian driver's licence, and willingness to travel across Sydney
• Proven reliability, professionalism, and excellent communication
• Minimum 6 months experience in mental health, disability support, or community services (or Certificate IV in Mental Health)
• Calm under pressure; strong judgment and boundaries
• Smartphone literacy for rostering and documentation

Must-have compliance (or willing to obtain):

• NDIS Worker Screening Check
• Working With Children Check (NSW)
• First Aid & CPR
• Police Check
• Unrestricted work rights in Australia
• Preferred: Certificate III/IV in Community Services, Mental Health, or related field (or equivalent experience)

Why join SHCS:

• Consistent shifts with a supportive team and on-the-ground coaching
• Pathway to part-time employment after consistent performance
• Paid training and upskilling in behaviour support and mental health
• Competitive Award pay with penalties and allowances, plus KM reimbursement
• Meaningful work where your reliability genuinely changes lives