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Business Process Analyst – Managed Services (US Pharma)

Business Process Analyst – Managed Services (US Pharma)

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Internal Job Description

Location: Colombia, Mexico, Costa Rica (Remote)
Employment Type: Full‑time

About the role

We are expanding our LATAM near‑shore team to support US pharmaceutical clients and are looking forBusiness Process Senior Analyst – Managed Services (US Pharma) to join our growing organization.

This role is ideal for experienced professionals with a strong background inUS pharmaceutical managed care, government pricing, and gross‑to‑net calculations, who enjoy working in a fast‑paced, client‑facing environment and want to be part of a long‑term, scalable delivery model.

Key responsibilities

  • Performcomplex rebate calculations related to managed care, Medicaid, and government programs.

  • Analyze monthly and quarterly utilization data and translate it intoaccurate, client‑ready deliverables.

  • Ensure high levels ofaccuracy, timeliness, and SLA compliance across all assigned work.

  • Manage recurring, production‑focused workloads with consistency and attention to detail.

  • Supportclient‑facing interactions, including responding to questions and explaining analyses when required.

  • Collaborate closely with onshore US teams and internal stakeholders.

  • Use internal calculation tools andadvanced Excel to support analysis and reporting.

Required experience & skills

  • US pharmaceutical industry experience is required.

  • Strong background in one or more of the following areas:

    • Managed care

    • Medicaid

    • Government pricing

    • Gross‑to‑net calculations

  • Proven experience handlingcomplex rebate calculations.

  • Advanced Excel skills (required).

  • Strong analytical, problem‑solving, and critical‑thinking abilities.

  • Clear and professionalwritten and verbal communication skills in English.

  • Ability to work in afast‑paced, production‑driven environment with recurring deadlines.

Nice to have

  • Experience working forpharmaceutical manufacturers or consulting firms supporting US pharma clients.

  • Experience withModel N or similar proprietary / competitor pricing tools.

  • Prior client‑facing or stakeholder‑management experience.

Education

  • Bachelor’s degree preferred.

  • Relevant industry experience may be considered in lieu of formal education.

Why join us

  • Be part of astrategic near‑shore expansion supporting US pharmaceutical clients.

  • Join a team with long‑term growth potential and career development opportunities.

  • Work closely with experienced global teams in a highly visible, business‑critical role.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

by @maxrusakovic