Specialist - Presales | Redhat

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

Ingram Micro is a leading technology company for the global information technology ecosystem.
With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.
Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart
 

Job Summary

We are looking for aRed Hat Pre-Sales Engineer / Product Technical Specialist to support our distribution business across the Red Hat portfolio, with strong emphasis onRed Hat OpenShift and OpenShift Virtualization.
The role involves close engagement withpartners and customers, technical pre-sales support, solution positioning, enablement, and participation in partner/customer-focused initiatives.
 

Key Responsibilities

Pre-Sales & Technical Support

• Providetechnical pre-sales support for the Red Hat portfolio, includingOpenShift, OpenShift Virtualization, RHEL, and related technologies.
• Work closely with sales teams tounderstand customer requirements and map them to Red Hat solutions.
• Delivertechnical presentations, demos, and solution walkthroughs to partners and customers.
• Assist partners insolution design, sizing, and architecture discussions.
   

Partner & Customer Engagement

• Participate inDistribution Managed Partner Round Tables,Partner Round Tables, andCustomer Round Tables.
• Act as a technical point of contact forpartner queries, POCs, and technical validations.
• Support partners duringcustomer meetings, workshops, and proposal discussions.
   

Training & Enablement

• Conductpartner enablement sessions, technical trainings, and onboarding programs on Red Hat technologies.
• Help onboard new partners by explainingRed Hat offerings, use cases, and best practices.
• Create and maintainbasic technical documentation, presentations, and demo materials.
   

Internal Collaboration

• Work closely with Red Hat vendor teams, internal sales, and technical stakeholders.
• Stay updated withnew Red Hat releases, features, and positioning.
• Provide feedback from partners and customers to internal teams for continuous improvement.
   

Required Skills & Qualifications

• 1–3 years of experience inPre-Sales, Technical Support, or Product Specialist roles.
• Good working knowledge of:
  • Red Hat OpenShift
  • OpenShift Virtualization
  • Linux fundamentals (RHEL preferred)
  • Containers, Kubernetes basics, and virtualization concepts
• Strongpresentation and communication skills.
• Ability to explain technical concepts tonon-technical audiences.
• Willingness to travel locally for partner and customer engagements
   

Good to Have

• Exposure toRed Hat certifications (RHCSA / OpenShift-related certifications).
• Experience working in aDistributor, System Integrator, or Partner ecosystem.
• Hands-on exposure toPOCs, demos, or lab environments.