Radiology Scheduler

Radiology Scheduler

Pay: $28.00–$31.00/hour
Schedule: Monday–Friday, 8:00 AM–4:30 PM
Duration: 6-month contract with possible contract-to-hire opportunity
Dress Code: Scrubs
Parking: Free

Position Overview

We are seeking an experienced Radiology Scheduler to coordinate patient scheduling and registration for Diagnostic Imaging services. This position serves as a key point of contact for patients, referring providers, and imaging staff and requires strong customer service skills, attention to detail, and the ability to manage a high volume of calls and scheduling requests.

Key Responsibilities

• Schedule diagnostic imaging appointments, including MRI, CT, Ultrasound, X-Ray, Nuclear Medicine, and Vascular Ultrasound

• Manage a high volume of inbound and outbound patient and provider calls

• Verify patient demographics, insurance information, physician orders, and referring provider information

• Provide patients with exam preparation instructions, including fasting, contrast preparation, medication guidelines, and arrival times

• Schedule appointments according to imaging protocols, urgency, patient needs, and department availability

• Register, check in, and assist patients as needed

• Monitor scheduling work queues and respond to requests promptly

• Communicate scheduling changes, delays, and special instructions to patients and imaging staff

• Collaborate with technologists, nurses, radiologists, providers, and other departments

• Maintain accurate documentation within EMR and scheduling systems

• Protect patient confidentiality and follow HIPAA requirements

Required Qualifications

• Previous radiology/imaging scheduling experience

• Previous high-volume call center experience

• Strong customer service and communication skills

• Experience working with patient scheduling and/or EMR systems

• Ability to accurately manage multiple priorities in a fast-paced healthcare environment

Preferred Qualifications

• Medical front desk or patient registration experience

• Experience with MACS Enterprise scheduling

Vaccination Requirements

Must meet facility requirements for the current COVID-19 and seasonal influenza vaccines. Signed personal or medical exemptions may be accepted when approved by Employee Health Services (EHS).