Training Specialist - Toledo

Quality Moments is seeking an engaging and team-orientated Training Specialist to support the delivery of high-quality training across our Senior Care programs. This role is instrumental in ensuring team members are equipped with the knowledge, skills, and confidence needed to provide exceptional behavioral health services to adults in skilled nursing and assisted living environments. The Training Specialist plays a key role in advancing the mission of Quality Moments by delivering effective, client-centered training and ensuring staff are prepared to meet service expectations, compliance standards, and documentation requirements. This position collaborates closely with Compliance, Human Resources, Clinical Leadership, and Operations to support learning initiatives and promote excellence in care delivery. 

Key Responsibilities 

• Deliver engaging and effective training sessions on behavioral health best practices, agency policies, procedures, and workflows
  
• Provide instruction on clinical documentation, including progress notes and treatment planning
  
• Support onboarding, ongoing training, and performance improvement initiatives
  
• Collaborate with internal teams to identify training needs and implement learning solutions
  
• Ensure training aligns with agency standards, regulatory requirements, and quality expectations
  
• Adapt training methods to meet diverse learning styles in both in-person and virtual environments
  
• Promote a culture of continuous learning, professional growth, and high-quality service delivery 

Requirements 

• Experience in education, behavioral health, social services, or a related field preferred 

• Desire to work within skilled nursing facility environment 

• Strong knowledge of behavioral health documentation requirements 

• Some in-state travel required with occasional overnight travel 

• Valid driver’s license, reliable transportation, and automobile insurance meeting state minimum requirements 

• Ability to pass background and motor vehicle record checks 

Ideal Candidate 

The ideal candidate is passionate about training and empowering others to perform at their best. They are a confident and engaging facilitator who can effectively connect with adult learners and translate knowledge into practical, real-world application. 

They are committed to delivering high-quality services and have a strong passion for supporting older adults with dignity, compassion, and respect. 

Quality Moments encourages you to apply if you are: 

• Committed to reflection, evaluation, and continuous improvement 

• Able to lead trainings with confidence, adaptability, and enthusiasm 

• Passionate about serving the elderly population with dignity and compassion 

• Experienced with EHR and LMS systems 

• Knowledgeable about behavioral health practices and documentation standards 

• Skilled at engaging adult learners across various learning styles 

• Comfortable using virtual learning platforms and modern training tools 

• Highly organized and able to manage multiple priorities independently 

• A strong communicator and collaborator who supports growth and development across teams