Quality Assurance Manager (3409)

Summary
The Quality Assurance Manager position is responsible for the Quality Management System,
including management and implementation of procedures and maintaining compliance in
adherence with MJC, customer, and regulatory standards. The position supervises the QA/QC
team.
Job Responsibilities and Duties
 Oversees the Quality Management System
 Supervise the creation and implementation of quality assurance goals, objectives and
procedures
 Manage quality assurance staff who fall under the following departments: Quality
Engineering and Quality Control
 Serve as MJC contact to OEM customer. Provide requested information and updates to
OEM on a timely basis
 Collect, analyze, and summarize quality control/quality assurance trends and data,
compile information into reports, present reports and recommendation for corrective
action and or change as necessary
 Identify, prioritize, communicate and resolve issues related to manufacturing MJC
products
 Perform internal audits, address nonconformities from previous internal and external
audits
 Perform external supplier audits
 Conduct periodic management reviews of the QA/QC system and adjust as necessary
 Manage Corrective Action/Preventative Action (CAPA) process
 Ensure that organizational systems and training are in place
 Overseeing established calibration and testing program
 Assist the management team and provide QA support as necessary
 Lead and direct company on path towards ISO compliance
Skills and Qualifications
 Minimum of a B.S. in engineering
 At least two years of experience in employee management
 Effective and accomplished leader who manages through collaboration and teamwork a
must
 At least five years of experience in manufacturing, with strong preference for HVAC
manufacturing
 Fluency in statistics, PFMEA and root cause analysis a must
 Excellent communications skills a must
 Strong organizational, decision-making and time management skills a must
 Excellent multi-tasking and prioritization capabilities a must
 Knowledgeable in Microsoft Office and ChatGPT a must
 Experience with ERP systems and statistical programs preferred
 Black Belt certification preferred
 Spanish speaker a plus (bilingualism in English and Spanish)

Supervisory Responsibility
This position manages all employees of the department and is responsible for the performance
management and hiring of the employees within that department.

Work Environment
This job operates in a professional office environment. This role routinely uses standard office
equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Some of
the work will require exposure to loud noises or fumes in the plant facility.
Physical Demands
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or
crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift
and/or move up to 25 pounds. Specific vision abilities required by this job include close vision,
distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
AAP/EEO Statement
MJC is an equal opportunity employer and makes decisions related to compensation and all
terms, conditions or privileges of employment based on merit. Company policy prohibits
unlawful discrimination based on race, color, creed, sex, religion, age, national origin or
ancestry, physical or mental disability, medical condition (including pregnancy), genetic
information, veteran status, or any protected class as defined by federal, state, or local laws. All
such discrimination is unlawful and prohibited by the Company.
Work Authorization/Security Clearances
In compliance with federal law, all persons hired will be required to verify identity and eligibility
to work in the United States. Additionally, after being hired to complete as required by law, the
“employment eligibility verification form” I-9.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the employee for this job. Duties,
responsibilities and activities may change at any time with or without notice.