Sales Development Representative - New Markets, Resi

Sales Development Representative - New Markets, Resi

Location: Hybrid (3 days in office per week) in Allen, TX or remote in AZ, AR, CA, CO, FL, GA, IL, IN, IA, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, WA, VA

About the Role:

Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.

We are seeking a highly motivated and energetic Sales Development Representative (SDR) to be an integral part of our New Markets prospecting team. This role is ideal for someone who is natural and excited about cold-calling and turning potential prospects into new opportunities. You are the first point of contact in driving new business for New Markets across multiple industry verticals. 

You are the client’s first impression of Resi, representing yourself as a passionate, personable and professional individual who will be able to connect our prospects business needs to our service. In this role, you will be making  outbound calls to potential clients who appear to be strong potential customers based upon our evolving Ideal Customer Profile acorns New Markets.

Required Schedule:8AM- 5PM Central Time with the ideal candidate commutable to our Allen, Texas office

Named as one of BuiltIn ‘Best Places to Work’ in Seattle, Denver and Dallas for 2025; ranked number10 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group.

Benefits and Compensation:

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• 100% employer-paid premiums for MedicalHDHP Plan, Dental, and Vision for employee

• 70% employer-paid premiums for MedicalPPO Plan for employees, and Medical, Dental, and Vision for dependents

• 401K match

• Hybrid work model - 3 days in the office / 2 days remote each week

• 12 paid Company Holidays

• 2 paid Volunteer Time Off days

• 15 daysPTO, to start, increases with tenure and seniority.

• Paid parental and adoption leave

• Compensation Range: $26.44/hr. base + $15k variable = $70k OTE

Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

The following states are approved as remote work locations for this position: AZ, AR, CA, CO, FL, GA, IL, IN, IA, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, WA, VA - All other states are not in consideration for this role at this time.

What You’ll Do:

• KPI/metric driven role, constant monitoring on performance and role carries a quota
• Make outbound calls, emails and text messages to qualify New Markets prospective customers
• Able to make at least 65 cold outbound calls to potential customers each day
• Schedule 1-2 appointments per day between prospects and Account Executives with a high conversion rate of at least 85%
• Excellent verbal and written communication skills in order to have meaningful conversations with our prospects to understand the challenges they face
• Identify and communicate how Resi can help
• Use best-in-class software like Salesforce and Outreach to manage and build your pipeline
• Familiarity with Social platforms (Instagram, Facebook, LinkedIn) and an understanding of Social Selling
• Work with a team of like-minded individuals to achieve targets
• Some familiarity with an ABM “go to market” strategy is helpful

What You’ll Bring:

• Experience working with New Markets/Vertical across Education, Government and Live Events across public and private events is recommended and preferred.
• Sales experience talking over the phone: courteous, well spoken, curious and good at asking questions 
• Able to connect prospects business needs to Resi’s SaaS solutions 
• Strong computer skills, proficient on Mac OSX and Google Platforms (Salesforce and Outreach are a plus) 
• Positive outlook and resilience with your team and customers is desired
• Strong communication skills - written and verbal

Preferred Education and Experience:

• 1+ years of inside sales experience
• A high school graduate (or holder of an equivalent degree) with BS/BA preferred

Work Environment & Physical Demands: 

Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

If you require a modification to your work equipment or furniture please contact the People Team - peopleteam@pushpay.com

Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.

If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.

About Pushpay

Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!