Manager/Senior Executive, AI & Innovation, Public Sector Transformation, PSD

Key Responsibilities  

You will be responsible for:  

A. AI Strategy, Transformation and Capability Development 

• Support the development and implementation of AI x PST initiatives that advance Public Service Transformation. 

• Identify opportunities where AI and emerging technologies can improve public service delivery, organisational effectiveness and workforce productivity. 

• Design, coordinate and implement AI-PST-related projects, pilots and initiatives in collaboration with partner agencies and Whole-of-Government partners. 

• Develop practical resources, frameworks and guidance to support AI adoption and responsible implementation across the Public Service. 

• Monitor emerging AI trends, technologies and public sector practices to inform policies, programmes and future initiatives. 

• Support capability development efforts by designing and delivering workshops, learning journeys, communities of practice and engagement activities. 

B. Innovation and Ecosystem Development 

• Design and support innovation programmes and platforms, including the Innovation Hub and other transformation initiatives, that encourage experimentation, collaboration and problem-solving across the Public Service. 

• Curate innovation opportunities, challenge statements and collaborative projects that address public sector priorities. 

• Build and maintain partnerships with government agencies, academia, industry and technology partners to strengthen the AI and innovation ecosystem. 

• Support the planning and delivery of innovation events, showcases, engagements and strategic partnerships. 

C. Stakeholder Engagement and Programme Management 

• Engage diverse stakeholders across the Public Service to build alignment and drive successful implementation of AI and innovation initiatives. 

• Coordinate projects across multiple workstreams, ensuring timely delivery, effective governance and quality outcomes. 

• Prepare presentations, reports, briefing materials and strategic recommendations for senior management. 

• Analyse qualitative and quantitative insights to evaluate programme effectiveness and recommend improvements. 

We are looking for someone who is curious about the future of government, passionate about AI and innovation, and excited to work with diverse stakeholders to shape meaningful transformation across the Public Service. 

You enjoy solving complex problems, thrive in collaborative environments and are motivated by turning ideas into practical impact. Whether developing AI-enabled initiatives, building partnerships or supporting innovation programmes, you are driven by a desire to improve outcomes for citizens and public officers alike. 

Key Competencies 

A. Thinking Clearly and Making Sound Judgement 

• You collect and analyse different sources of information to aid your assessment of the problem at hand.  

• You consider and evaluate possible solutions and propose the most appropriate one. 

B. Working Effectively with Citizens and External Stakeholders 

• You actively reach out to citizens and stakeholders to gather feedback.  

• You identify gaps in meeting their needs and propose possible solutions to close these gaps.  

• You work with citizens and stakeholders to co-create solutions to advance a common good. You explain policy intent and processes in a way that signals care and concern for citizens and stakeholders. 

C. Keep Learning and Putting Skills into Action 

• You proactively keep up with, and apply, new knowledge in your work domain.  

• You seek and embrace learning opportunities for personal and professional growth within and beyond your work domain.  

• You share your learnings with colleagues and encourage them to put new knowledge into practice. 

Functional Competencies 

A. AI and Digital Transformation 

• You understand AI, Generative AI and other digital technologies, and appreciate their potential applications within the public sector.  

• You leverage AI and digital technologies, including Generative AI, to improve productivity, redesign workflows and enhance service delivery.  

• You translate business needs into practical AI-enabled solutions by balancing user needs, technical feasibility and organisational priorities.  

• You demonstrate an understanding of AI governance, data management and responsible AI practices, and apply these principles when designing and implementing AI-enabled initiatives. 

• You keep abreast of emerging technologies and continuously identify opportunities to strengthen AI adoption across the Public Service.  

B. Systems Architecture & Innovation Implementation  

• You design interconnected innovation ecosystems and translate concepts into measurable outcomes.  

• You have successfully built collaborative frameworks across organisational boundaries while leading innovative initiatives and scaling pilot programmes.  

• You understand both the strategic vision of innovation networks and the practical realities of implementing change. 

C. Digital-Native Solution Design & Evidence-Based Strategy  

• You leverage technology to amplify human potential, with extensive experience using AI tools and digital platforms for user-centric problem solving.  

• You possess rapid prototyping capabilities with rigorous analytical skills, synthesising insights from diverse sources into actionable strategies through continuous experimentation and feedback loops. 

D. Stakeholder Co-Creation & Adaptive Leadership  

• You excel at transforming stakeholders into active partners through collaborative design processes and thrive in ambiguous environments.  

• You demonstrate exceptional ability to facilitate meaningful engagement, create genuine buy-in for emerging solutions, and maintain strategic momentum when working with incomplete information and evolving parameters. 

Applicants will typically be notified on whether they are shortlisted or not within 4 weeks of the closing date of the job posting. 

Successful candidates will be offered a 2-year contract in the first instance