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Program & Portfolio Management - Program Manager Sr
Mindlance
🇺🇸 United States
Remote
Manager or above
6 months ago
- Microsoft Office Applications
- Agile
6 months ago
Not enough detail in this posting to match
Duration: 12 Months
Location: Reston, VA 20191
This is a 100% remote role; however, the candidate should be based in the DMV ( Washing, DC, Maryland, Virginia & West Virginia) area or nearby CF approved states (Delaware, Pennsylvania
& North Carolina) to come onsite whenever required.
Job Description:
Purpose:
Manages end-to-end management of Digital Products from the initial kickoff to coordinating major launch milestones to maintaining and enhancing program performance over time. Guides clients through key decisions, communicates and coordinates activities internally and across departments. Works on new needs for process and improvements and identifies and articulates internal client needs to the technology team.
Essential Functions:
- 35% Coordinates with internal client and internal teams to launch, maintain, and enhance digital products. Guides internal clients through key decisions and communicates and coordinates activities internally and across network of partners.
- 20% Manages and updates Product Maturity , Issues/Action Items/Risks, Installation Checklist, and Value Delivery.
- 20% Identifies and articulates new customer needs to the product team.
- 10% Manages all aspects of implementation including ordering applicable equipment, overseeing installation, assisting with and supporting of account creation, managing communications, and reconciling inventory upon completion.
- 10% Ensures and drives deliverables to completion per the implementation schedule.
- 5% Conducts training for customers.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Level: Bachelor's Degree
Education Details: Business Management or related field
Experience:10 years’ experience in a leadership role with 3+ years in a product management capacity.
In Lieu of Education:
In lieu of a bachelor’s degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Preferred Qualifications
- Master's degree
Knowledge, Skills and Abilities (KSAs)
- Ability to recognize, analyze, and solve a variety of problems., Expert
- Proficient in Microsoft Office applications., Expert
- Proficient in project planning and life cycle development., Expert
- Excellent communication skills both written and verbal., Expert
- Ability to train and mentor others., Advanced
Additional Skills:
- Change Agent
- SAFe, Product Management
- Agile
- Net Promoter Score
- Customer Journey Mapping
- Quantifying Value Metrics
Licenses/Certifications:
- SAFe/Agile
- Product Management
EEO:
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
Program & Portfolio Management - Program Manager Sr · Mindlance