Program Administrator (58841)

Summary 

Are you ready to join a dynamic team of dedicated values-based leaders and professionals who are committed to creating a healthy, addiction-free world?

As a Program Administrator at Phoenix House, you will assist with daily operations and administrative oversight of the site to ensure goals and objectives are achieved. 

If this sounds like you, we invite you to apply. Be part of something bigger — help us build a healthier, addiction-free future together. 

***Phoenix House of NY is proudly offering 100% employer-paid medical insurance for all eligible employees and their dependents!***

About Us 

Phoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery. We provide treatment, housing, and support services for our clients and their families. Our core values— Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking —guide our approach, ensuring each person receives evidence-based care that promotes dignity and wellness. By upholding these values, we empower people to rebuild their lives with hope, accountability, and support.  

What We Offer 

At Phoenix House, we recognize that in today’s economic climate, stability and support matter more than ever. That’s why we offer a comprehensive benefits package designed to care for you as a whole person—supporting your health, financial well-being, and work-life balance. Here are some of our perks: 

• (10) Paid Holidays 

• Paid vacation, sick time, personal and wellness time 

• Medical, dental, and vision insurance for those who are scheduled to work at least 30 hours per week 

• Pet insurance, legal support, and other supplemental insurance 

• A generous tuition reimbursement program 

• 403(b) retirement plan 

• Competitive wages and more... 

You will have responsibilities including but not limited to:

• Detail oriented management of all record keeping and tracking of petty cash. Ensures receipts are provided in a timely manner.  

• Coordinates with other support departments such as human resources, finance, and facilities on behalf of the Program Director to ensure program needs are met.  

• Evaluates and monitors the facility and reports findings to the program director and facilities manager.  

• Ensure program is complaint with all governing entities (OASAS, DOL, etc.). 

• Completes monthly STARS/HRA reports and any other reporting needs as warranted by the Program Director. 

• Completes and ensures the CDS system is accurate and reflects the current population.  

• Organizes campus events for patients and/or staff.  

• Conduct monthly inventory to ensure an adequate supply of janitorial, toiletries and building supplies are available. Places orders as needed.  

• Help assist the admin with Personal Needs Allowance for the clients and ensures that accurate records are kept and that clients sign off on receiving the PNA.  

• Attend regular program leadership at request of Program Director for note taking, follow ups, etc. 

• Requires excellent communication, detail-oriented, self-efficacy, and problem solving skills for day to day assistance of the Program Director in managing the usual administrative and operations needs of the site.  

Qualifications

REQUIRED EDUCATION 

• High School diploma 

• Bachelor’s degree, preferred 

LICENSES/CERTIFICATIONS 

• Credentialed Alcoholism and Substance Abuse Counselor (CASAC) in good standing, preferred  

REQUIRED EXPERIENCE 

• Minimum five years of experience working in substance use disorder treatment 

• Minimum two years of experience in a supervisory role 

• Understanding of OASAS regulations  

• Excellent managerial and supervisory skills. 

• Extensive knowledge of operations and production management. 

• Ability to interpret financial data as needed to set budget goals. 

• Excellent organizational skills and attention to detail. 

• Excellent written and verbal communication skills. 

• Proficient in Microsoft Office Suite or similar software. 

COMPETENCIES (KSAs) 

• Leadership 

• Initiative 

• Ethical Practices 

• Judgment  

• Relationship Management 

• Emotional Intelligence 

• Professional Boundaries 

• Global and Cultural Awareness 

• Critical Evaluation 

• Problem Solving 

• Decision Making 

• Communication 

• Teamwork  

• Crisis Management 

• Technical Capacity 

WORK ENVIRONMENT 

• This job operates in an indoor office environment.  This role routinely uses standard office equipment such as computers, phones, and photocopiers.   

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. 

• Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear.  

• Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds.