NC
Production Support Lead
NR Consulting - India
🇮🇳 India
On-site
Staff / Principal
1 month ago
- Incident Management
- IIS
- Windows
- F5
- Splunk
- Dynatrace
- Cloudflare
- DNS
- Azure DevOps
- CI/CD
- PowerShell
- Linux
- SFTP
1 month ago
Location: Hyderabad/ Chennai
Exp: 10+ Years
Job Description:
Required Skills
- Strong communication and stakeholder management skills.
- Experience in Production Support, incident management, and troubleshooting.
- Leadership and team coordination experience for lead roles.
- Hands-on experience with IIS, Windows Servers, and deployments.
- Good knowledge of F5 Load Balancer administration and troubleshooting.
- Experience with monitoring tools like AppDynamics, Splunk, or Dynatrace.
- Understanding of Cloudflare/CDN concepts and DNS management.
- Experience with Azure DevOps and CI/CD pipelines.
- Strong API troubleshooting and log analysis skills.
- PowerShell or scripting experience for automation tasks.
- Basic Linux administration knowledge.
- Familiarity with enterprise support/monitoring tools.
- Experience with SFTP and GoAnywhere file transfer tools.
- Experience should be at least 10-15 years
- Team Leading experience for min 2 yrs
- Provide L2/L3 production support and incident resolution.
- Monitor application and infrastructure health.
- Support deployments, releases, and automation activities.
- Coordinate with cross-functional teams for issue resolution.
Production Support Lead · NR Consulting - India