IL
Product Mgmt Engineer/Mgr 2
ICONMA, LLC
🇺🇸 United States
Hybrid
1 week ago
$55 – $60 / hour
- Configuration Management
- CAPA
1 week ago
Not enough detail in this posting to match
Responsibilities:
- Launch Logistics & Software Coordination
- Drive the execution of field software updates by tracking deployment progress across internal dashboards, investigating failed packages, and partnering with Product Support for remediation.
- Monitor system readiness to deploy new software by tracking pre-requisite configurations, verifying correct Operating System versions, and remediating systems with known software or hardware bugs.
- Define and maintain feature enablement to support new country launches and evolving regulatory requirements.
- Manage Configuration Management settings by gathering regional requirements, setting deployment rules, and compiling default values for new software updates.
- Coordinate reviews of software features requiring Legal, Privacy, or Compliance assessment, facilitating the inclusion of approved requirements into software releases.
- Act as the pulse of launch readiness by identifying systems at risk and compiling lists for hardware updates or field configuration fixes.
- Sustaining & Commercial Operations
- Coordinate operational readiness for the Reconditioned Program, partnering with Manufacturing, Logistics, and Commercial Operations to enable system shipments, quoting, and new commercial offerings.
- Serve as a cross-functional liaison for third-party partnerships, coordinating communication on software compatibility, integration projects, and product quality issues.
- Investigate and coordinate rapid responses to field escalations, customer inquiries, and product complaints related to system performance and cosmetic conditions.
- Collaborate with international teams to support domestic and international software releases and market-specific configurations.
- Maintain and approve critical customer-facing materials, including field readiness guides, commercial training documentation, and in-service materials.
- Support post-market sustaining initiatives and projects, including end-of-life (EOL) component transitions and CAPA-driven updates.
Requirements:
- Bachelor’s degree in business, engineering, operations, healthcare technology, or a related field.
- 2+ years of experience in project management, product operations, software release coordination, or a related operational role.
- Open to motivated professionals across experience levels who thrive in hands-on, tactical execution.
- Demonstrated ability to manage complex tracking spreadsheets, operational dashboards, and detailed datasets to monitor launch progress and drive accountability.
- Proven cross-functional collaboration skills, with a track record of driving alignment and clear communication across engineering, product support, regulatory, and commercial teams.
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Product Mgmt Engineer/Mgr 2 · ICONMA, LLC