Processing Intake Specialist - PT

This is an in-person position located at 104 Southeastern Parkway, Franklin, TN 37064. This position is not eligible for work from home unless otherwise noted or for emergency closures. The standard hours for this position will fall between Monday-Saturday 8:30am-5pm. Closing shifts may be later as needed.

The Processing Intake Specialist supports the GraceWorks Ministries’ goals, values and philosophy by exhibiting the following behaviors: excellence, quality service, commitment and accountability. Communication skills, teamwork, job knowledge and leadership are essential for each member of the GraceWorks team.

POSITION SUMMARY

The Processing Intake Specialist is responsible for receiving and sorting in-kind donations through our donation entryway at Graceworks Franklin. They are also responsible for greeting in-kind donors and delivery personnel, making sure all visitors of our processing entryway are sufficiently directed. Maintains high standard for items selected and ultimately sold in our Thrift Stores. Maintains organization of the donation space to ensure neatness and functionality of the area. Assists with replenishment of retail floor with appropriately sorted merchandise.

PRIMARY DUTIES AND RESPONSIBILITIESincludethefollowing:

1.            Lift, sort and price inventory.

2.            Receives donations, placing them into appropriate bins for tagging.

3.            Maintain brand awareness and fashion sensibilities in selection of merchandise to be placed into appropriate bins.

4.            Help with seasonal and departmental inventory for integration into the ongoing processing chain.

5.            Assist with training intake volunteers.

6.            Greets donors and delivery personnel. 

7.            Offer receipts to all donors as they drop off donations.  

8.            Be able to tell the GraceWorks story to anyone who asks.

9.            Assist in keeping warehouse processing area maintained and organized.

10.          Able to react to change proactively, and handle all other duties and essential tasks as assigned with a positive attitude.

SUPERVISORY RESPONSIBILITIES

N/A

Qualifications

QUALIFICATIONS

Toperform thisjobsuccessfully, an individualmust be able to perform eachessential dutysatisfactorily. Therequirements listed arerepresentativeoftheknowledge, skills and/or abilities required.Reasonable accommodationsmay bemade to enableindividualswith disabilities to perform the essentialfunctions.

EDUCATION AND/OR EXPERIENCE

Valid Driver’s License & Good Driving Record required in case there is a need to pick up donations; Retail experience preferred

OTHERSKILLS

1. Strong interpersonal skills
2. Must be able to articulate and teach the processing system
3. Donor & Customer Service sensitivity
4. Highly developed organizational, planning and communication skills
5. Brand awareness and fashion sensibility is mandatory
6. Ability to communicate effectively with a diverse range of individuals
7. Problem-solving skills
8. Physically able to lift at least 50lbs. or more
9. Good judgment
10. Working knowledge of Microsoft Office Suite
11. Ability to handle multiple taskssimultaneously
12. Ability to work effectively with others

WORK ENVIRONMENT

Position is ina retail / warehousesettingthatinvolves everyday risks ordiscomforts thatrequire normalsafety precautions. May encounter hot working conditions, based on the season.

• Must be able to lift up at least 50 pounds.
• Must be able to stand for up to entire shift.