Founder's Associate

About Pocket

Take Notes in the Real World

Tech description:

Job description:

A high-ownership generalist who takes on whatever matters most at the time. The mandate is broad and shifts as we grow: one week it's a growth experiment, the next it's standing up financial reporting or untangling a messy operational problem. This is hands-on work across every business function - operations, finance, growth, marketing, sales, support, product, fundraising, etc. You take things to completion yourself.

### **What you'll own**

Early on:

* Own ambiguous tasks end-to-end - figure out the path when there's no playbook, then close them
* Run the analyses that inform decisions and turn them into recommendations we can act on
* Run and improve processes, docs, and trackers
* Drive follow-ups across the team so deadlines, owners, and decisions don't slip

As you earn scope:

* Own high-impact problems end-to-end - diagnose, build the fix, ship it, mostly on your own
* Take on owned projects across any business function
* Build and automate the systems and processes we're missing
* Own the metrics and targets for an area and report on what's working
* Step in as interim owner of a function until it's stood up or hired for

### **What we're looking for**

* A generalist with genuine range, drawn to owning unfamiliar problems
* Strong academic background with rigorous analytical training
* Reasons through complex problems and imposes structure on ambiguity
* Technically literate - comfortable with systems, data, and tooling, and reaches for AI to amplify output
* High ownership, strong judgment, and a bias to action; delivers end-to-end without being managed
* A structured thinker who writes clearly and gets to the point
* Motivated by learning and building the whole business

### **What we offer**

* Work directly with us and learn fast
* Direct impact on how the company operates day to day
* High-trust, high-responsibility environment
* Competitive compensation
* A path to a function-owner role, or Chief of Staff